Deanna Bennett
Bellefonte,PA
Summary
Dedicated professional with expertise in housekeeping and customer service. Proven track record in training staff and maintaining high operational standards, ensuring a welcoming environment for guests.
Overview
34
34
years of professional experience
Work History
Housekeeper
Cooper Pond
State College, PA
04.2022 - 07.2025
- Maintained cleanliness and organization in guest rooms, ensuring a welcoming environment.
- Executed laundry operations, including sorting, washing, and folding linens efficiently.
- Conducted routine inspections to identify maintenance issues and reported to management promptly.
- Trained new staff on cleaning protocols and safety procedures to enhance team performance.
- Applied effective time management strategies to complete daily cleaning tasks within designated timelines.
Bartender
Undines Fire Company
Bellefonte, PA
07.2017 - 04.2022
- Mixed cocktails and crafted beverages to meet customer preferences.
- Provided exceptional customer service in a fast-paced bar environment.
- Managed inventory levels, ensuring optimal stock availability for operations.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Implemented efficient workflow processes that improved service speed and quality standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Milesburg American Legion
Milesburg, PA
12.2007 - 07.2017
- Trained new staff on drink preparation techniques and customer engagement strategies.
- Developed signature drink recipes that enhanced menu offerings and customer experience.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bag Machine Operator
Hilex Poly
Milesburg, PA
08.1991 - 06.2014
- Operated and monitored bag manufacturing machines to ensure optimal performance.
- Conducted routine maintenance and troubleshooting on machinery to minimize downtime.
- Trained junior operators on machine operation and safety protocols.
- Implemented process improvements that enhanced production efficiency and reduced waste.
- Collaborated with quality control teams to maintain product standards and specifications.
- Led shift operations, coordinating staff activities for effective workflow management.
- Analyzed production data to identify trends and areas for improvement in processes.
- Ensured compliance with safety regulations and company policies throughout operations.
- Collaborated with other operators to ensure seamless shift transitions and maintain consistent production levels throughout the day.
- Coordinated with quality control teams to address any defects found during inspection processes promptly.
Education
High School Diploma -
Bellefonte Area High School
Bellefonte, PA06-1986
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
English
Full Professional
Timeline
Housekeeper
Cooper Pond
04.2022 - 07.2025
Bartender
Undines Fire Company
07.2017 - 04.2022
Bartender
Milesburg American Legion
12.2007 - 07.2017
Bag Machine Operator
Hilex Poly
08.1991 - 06.2014
High School Diploma -
Bellefonte Area High School