Deanna Costanzo
Summary
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier, Fitting Room and Sales Floor Associate
TJX Companies
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sub Maker, Cashier and Cleaning Staff
DiBella's Subs
08.2020 - 11.2022
- Kept workplace clean and organized in line with restaurant policies.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
Family Nanny
Care.com Inc
08.2018 - 09.2020
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
Bachelor of Arts - Political Science
Pace University
New York, NY05.2027
High School Diploma -
Webster-Schroeder High School
Webster, NY06.2023
Skills
- Microsoft Excel
- Advertising Techniques
- Cashier Oversight
- Wrapping and Boxing
- Critical Thinking
- Refunds and Exchanges
- Customer Relations
- Cleaning and Sanitizing
- Active Listening
- Feedback Acceptance
- Goal-Setting and Achievement
Timeline
Cashier, Fitting Room and Sales Floor Associate
TJX Companies
11.2021 - Current
Sub Maker, Cashier and Cleaning Staff
DiBella's Subs
08.2020 - 11.2022
Family Nanny
Care.com Inc
08.2018 - 09.2020
Bachelor of Arts - Political Science
Pace University
High School Diploma -
Webster-Schroeder High School
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