Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna Cross

Blissfield

Summary

Dynamic and detail-oriented professional with proven leadership abilities. Skilled in shipping and receiving, with a strong focus on inventory management and effective communication. Recognized for enhancing customer satisfaction and training new employees, fostering a collaborative team environment while maintaining high standards of organization and efficiency.

Overview

27
27
years of professional experience

Work History

Receiver

Family Farm And Home
05.2014 - Current
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Trained new employees.
  • Organized community events for the store.


Key Holder

Tractor Supply Company
10.2005 - 05.2014
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Organized community events for the store.

Key Holder

Tractor Supply Company
08.2004 - 09.2005
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed store personnel by delegating tasks and supervising daily operations.

Key Holder

Tractor Supply Company
06.1998 - 08.2004
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Trained and supervised new employees.
  • Traveled to stores in the district to perform resets.
  • Organized community events for the store.

Education

Bachelor of Arts - Music Performance

Spring Arbor University
Spring Arbor, MI
05-1987

Skills

  • Effective communication
  • Organization and prioritization
  • Time management
  • Leadership qualities
  • Sales experience
  • Shipping and receiving
  • Product inspection
  • Attention to detail

Timeline

Receiver

Family Farm And Home
05.2014 - Current

Key Holder

Tractor Supply Company
10.2005 - 05.2014

Key Holder

Tractor Supply Company
08.2004 - 09.2005

Key Holder

Tractor Supply Company
06.1998 - 08.2004

Bachelor of Arts - Music Performance

Spring Arbor University