Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna M. Doss

Whitewright

Summary

Seeking long term employment with a company that offers room for advancement. I'm great with people, building relationships, have extensive skills in many formats for customer service and I'm eager to learn and not afraid to ask questions.

Customer-centered and successful at working with different personalities and thrives on delivering top notch service.

Overview

10
10
years of professional experience

Work History

Dental Assistant

Allen Smile Design
09.2020 - 01.2021
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Record treatment information in patient records.
  • Provide postoperative instructions prescribed by dentist.
  • Assist dentist in management of medical or dental emergencies.
  • Take and record medical and dental histories and vital signs of patients.
  • Instruct patients in oral hygiene and plaque control programs.
  • Order and monitor dental supplies and equipment inventory.

Shipping/Online Merchant

Showcase Warehouse
03.2020 - 09.2020
  • Established and generated additional company revenue through various online outlets.
  • Shipping and receiving.
  • Fulfilling and shipping online orders.
  • Improved product marketing.
  • Managing inventory.
  • Multi tasking/time management/organizational skills.

Dispatcher Office Assistant

Brandon's Comfort Specialist
02.2019 - 03.2020
  • Answer phones.
  • Directed dispatching, routing, and tracking of 15 fleet vehicles.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

Assistant

Van Alstyne Dental, RDA
02.2018 - 02.2019
  • The Doctors.
  • Procured all patient equipment and ensured timely delivery.
  • Answer phones.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared patient x-rays and images for dentist review.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Lead Assistant, Assistant

Prosper Dentistry and Orthodontics
03.2011 - 01.2016


  • Procured all patient equipment and ensured timely delivery.
  • Assisted with new hire processing and existing training programs.
  • Built strong relationships with patients through positive attitude and attentive response.
  • Coordinated weekly meetings for internal and external groups.
  • Initiated timely response to emails, voicemails, and written correspondence.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.

Education

RDA -

ATI
01.2011

Diploma - undefined

Perrin-Whitt High School
Perrin, TX
05.2001

Skills

  • Embraces teamwork
  • Flexibility and adaptability
  • Administrative duties
  • Documentation and filing
  • Clear communication skills
  • Excellent problem solving and troubleshooting
  • Time Management
  • Multitasking and organization

Timeline

Dental Assistant

Allen Smile Design
09.2020 - 01.2021

Shipping/Online Merchant

Showcase Warehouse
03.2020 - 09.2020

Dispatcher Office Assistant

Brandon's Comfort Specialist
02.2019 - 03.2020

Assistant

Van Alstyne Dental, RDA
02.2018 - 02.2019

Lead Assistant, Assistant

Prosper Dentistry and Orthodontics
03.2011 - 01.2016

Diploma - undefined

Perrin-Whitt High School

RDA -

ATI

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