DeAnna Evans
Winder,GA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Hobby Lobby
09.2023 - Current
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Customer Service Cashier
Ingles Markets
05.2020 - 11.2020
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
No Degree - Interdisciplinary Studies
Athens Technical College
Athens, GABachelor of Arts - (Bachelor of Arts in Religion/Christian Worldview)
Luther Rice College And Seminary
Lithonia, GA08.2026
Skills
- Guest Services
- Payment Collection
- Cash Handling
- Merchandise Restocking
- Product Knowledge
- Cash Management
- Empathy and understanding
- Time management
- Attention to detail
- Patience and composure
Timeline
Customer Service Cashier
Hobby Lobby
09.2023 - Current
Customer Service Cashier
Ingles Markets
05.2020 - 11.2020
No Degree - Interdisciplinary Studies
Athens Technical College
Bachelor of Arts - (Bachelor of Arts in Religion/Christian Worldview)
Luther Rice College And Seminary
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