Deanna Gordon
New York,USA
Summary
Human Resources professional with 6+ years of experience driving efficiency in benefits administration, payroll processing, compliance, and HRIS reporting. Skilled at implementing innovative HR solutions, optimizing processes, and fostering employee engagement. Adept at collaborating with leadership to design people-first policies that enhance retention, productivity, and workplace culture.
Overview
7
7
years of professional experience
Work History
HR Operations Specialist (Contract)
Soni Resources
New York, NY
09.2025 - 11.2025
- Support annual open enrollment and verify the accuracy of all benefit enrollments.
- Monitor weekly ADP-to-carrier file feeds and audit benefits invoices for accuracy.
- Address employee benefit inquiries related to health, 401(k), and HSA plans.
- Process 401(k) enrollments, updates, and weekly distributions.
- Administer the leave of absence process in coordination with third-party FMLA, disability, and workers’ compensation vendors.
- Assist employees with benefit claim issues through direct communication with insurance providers.
- Process unemployment verification letters and respond to state notices.
Human Resources Manager
Barst & Mukamal LLP
New York, USA
01.2024 - 05.2025
- Optimized payroll processes, improving report accuracy and ensuring compliance with federal, state, and tax regulations.
- Led talent acquisition strategy, aligning recruitment with long-term business growth.
- Designed data-driven performance management systems that increased productivity and retention.
- Conducted workforce analytics to identify skill gaps, optimizing staffing structures.
- Introduced employee wellness and work-life balance initiatives, boosting satisfaction and reducing turnover.
- Prepare and file all required government compliance reports, including Form 5500, Summary Annual Reports, and Non-Discrimination Testing documentation, ensuring accuracy and timely submission.
- Lead and expand corporate wellness initiatives, overseeing the design, implementation, and evaluation of monthly wellness programs, seminars, and workshops to promote employee engagement and well-being.
- Conduct internal audits of 401(k) plans and employee data to ensure accurate setup, eligibility, and maintenance of participant records within HRIS and vendor systems.
- Collaborate in the annual benefits renewal process, analyzing plan performance, benchmarking data, and negotiating with carriers to optimize plan design, cost efficiency, and employee satisfaction.
Benefits Associate (Contract)
Prada
New York, USA
12.2023 - 01.2024
- Implemented online benefits enrollment system, reducing processing time and increasing employee adoption.
- Audited benefits data for accuracy, strengthening compliance and decision-making.
- Streamlined leave management and vendor payment workflows, enhancing efficiency.
- Supported onboarding/offboarding to ensure seamless benefits transitions.
Human Resources Associate
Beacon Hill Staffing Group
New York, USA
07.2022 - 08.2023
- Resolved 150+ monthly employee HR/payroll inquiries via Zendesk & Slack with high satisfaction ratings.
- Processed background checks, payroll adjustments, and departmental invoices with 100% accuracy.
- Partnered with recruitment teams on staffing strategies and vacancy fulfillment.
- Completed employment verifications for loans, credit checks, and legal requests.
Human Resources Generalist
InHouse Physicians
New York, USA
11.2020 - 04.2022
- Managed payroll for multi-state employees, ensuring compliance with HIPAA, OSHA, and labor laws.
- Reduced payroll errors by streamlining operations and introducing quality-control checks.
- Conducted employee training on compliance, harassment prevention, and workplace safety.
- Resolved employee relations issues, ensuring fair and consistent application of leave and accrual policies.
Human Resources Assistant
HousingWorks
New York, USA
03.2019 - 10.2020
- Coordinated full-cycle recruitment, including job postings, candidate screening, and interview scheduling.
- Enhanced ATS workflows and optimized job postings, improving applicant quality and hiring efficiency.
- Ensured compliance with EEO and verification standards, maintaining accurate employment records.
- Conducted applicant interviews and provided recommendations for hiring managers.
Education
B.A. - Business Management
University of Massachusetts Dartmouth
Skills
- ADP Workforce Now
- UKG Pro
- Greenhouse ATS
- Zendesk
- Sage
- Benefits Administration
- Payroll Processing
- Leave Management
- HIPAA
- Employment Legislation
- Policy Implementation
- Performance Management
- Benefits Orientation
- Employee Relations
- Onboarding/Offboarding
- Microsoft Office Suite
Timeline
HR Operations Specialist (Contract)
Soni Resources
09.2025 - 11.2025
Human Resources Manager
Barst & Mukamal LLP
01.2024 - 05.2025
Benefits Associate (Contract)
Prada
12.2023 - 01.2024
Human Resources Associate
Beacon Hill Staffing Group
07.2022 - 08.2023
Human Resources Generalist
InHouse Physicians
11.2020 - 04.2022
Human Resources Assistant
HousingWorks
03.2019 - 10.2020
B.A. - Business Management
University of Massachusetts Dartmouth