Customer Service Representative
Innosource/AEP
- I navigated the billing seas from the comfort of my home, ensuring customers felt like VIPs while resolving their inquiries
Deanna Greiner
Zanesville
Summary
Ready to pack my bags and relocate anywhere you need me! I'm authorized to work in the U.S. for any employer, so your company can count on me. I bring a blend of analytical prowess and organizational flair, with a knack for coordinating and supporting daily operations as an office/administrative assistant. My communication and leadership skills are top-notch, and I excel at streamlining processes-no more paper cuts or lost memos on my watch! Proficient in the Microsoft Office Suite, I'm your go-to for all things Word, Excel, Outlook, and PowerPoint.
Work History
Administrative Assistant
Fortise College
- I teamed up with the Dean's Assistant to create promotional materials that could catch the eye of even the busiest students
- I also lent a hand with website content, making sure everything stayed fresh and up to date
- Onboarding new staff members
- Consider it done-I even handled their fingerprints like a pro
- I communicated policies and procedures with finesse, all while keeping my critical thinking skills sharp and my grammar impeccable
Customer Service Representative Specialist
Charter Communications
- I juggled customer billing inquiries and account issues like a circus performer
- I was the friendly voice who adjusted services and built positive relationships, ensuring that every interaction left customers smiling
Fanatics
- I dived into data entry, analyzing documents and ensuring everything was filed correctly
- I also played a part in improving inventory performance-who knew stock consolidation could be so thrilling
Supervisor
Englefield Oil
- I led initiatives that transformed how we managed store operations
- I trained and mentored staff, paving the way for exceptional customer service and even created new revenue streams-talk about a win-win!
Education
GED -
01.2012
Skills
- Onboarding
- Administrative experience
- Leadership
- Office management
- Public relations
- Documentation review
- Event planning
- Medical terminology
- Digital marketing
- Customer service
- Social media management
- Employee relations
- Creativity
- Professionalism
- WordPress
- Google Analytics
- Microsoft Office Suite
- Multitasking
- Dynamic environments
- Sense of humor
Timeline
GED -
Customer Service Representative
Innosource/AEP
Administrative Assistant
Fortise College
Customer Service Representative Specialist
Charter Communications
Fanatics
Supervisor
Englefield Oil
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