Deanna Hutchens

Support daily administrative tasks enhancing operational efficiency in our fast paced cardiovascular office. This includes but is not limited to greeting both patients and visitors with friendliness and professionalism. I provide assistance in scheduling patients for upcoming appointments including in office and for any upcoming testing, and assist in obtaining any authorizations as needed. I collect patient co pays and assist in collecting past due balances on patient accounts in addition to reconciling my daily report. Answer multi-line incoming phone calls , to assist in any patient concerns, transfer calls or relay messages to appropriate personnel.

I contribute to a positive work environment working well both independently as needed, and as a team player providing flexibility, support and great communication with my co workers.

Visited assigned neighborhoods and knocked on doors conducting comprehensive surveys to accurately collect demographic data from population, utilizing mapping software to efficiently plan enumeration routes across areas.

Interviewed residents in assigned areas and explained purpose of Census, asking questions and recording answers.

Maintaining strict confidentiality with sensitive personal information.

Work included but not limited to working independently as a unit secretary in a fast paced hospital environment. Assisting healthcare professionals with patient needs, monitored patient call lights, answering multi line phones.

Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patient.

Assisted clients with personal care, light housework, errands as needed.

Developed a positive working environment with strong relationships with client by promoting communication , trust and consistency. Offering assistance as needed.