Deanna Jackson
Des Moines,IA
Summary
Motivated Server / Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server/Bartender Shift Manager
Boss's Pizza And Chicken
Des Moines
03.2022 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Private In-Home Caregiver
Brandon Cogniet
Des Moines, IA
10.2020 - 02.2022
- Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
- Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
- Developed strong bonds with clients through compassionate caregiving and attentive listening to their needs.
- Managed medication schedules for client, ensuring timely administration and adherence to prescribed regimens.
- Facilitated communication between client and his loved ones, fostering stronger relationships and social engagement.
Part Assembler
Molded Products
Harlan, IA
12.2018 - 09.2020
- Reduced production errors by consistently adhering to quality control guidelines during assembly processes.
- Improved assembly efficiency by streamlining the use of tools and equipment for part installation.
In Home House Cleaner /Personal Care Assistant
Owned Business
Flippin, AR
06.2015 - 11.2018
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Education
Bachelor of Science - Psychology ,minoring in Human Resource Management
Post University
Waterbury, Conn08.2026
Skills
- Food Delivery
- Order Delivery Practices
- Guest Engagement
- Food Running
- Problem Solving
- Food Safety Standards
Timeline
Server/Bartender Shift Manager
Boss's Pizza And Chicken
03.2022 - 11.2022
Private In-Home Caregiver
Brandon Cogniet
10.2020 - 02.2022
Part Assembler
Molded Products
12.2018 - 09.2020
In Home House Cleaner /Personal Care Assistant
Owned Business
06.2015 - 11.2018
Bachelor of Science - Psychology ,minoring in Human Resource Management
Post University