Deanna Jacobs
Luck
Summary
Dynamic Punch Press Operator with extensive experience at Nobles Worldwide, specializing in manufacturing processes and technical expertise. Demonstrated success in enhancing production efficiency while maintaining rigorous quality standards. Adept at fostering positive client relationships through strong customer engagement skills developed across various service industries. Career goals include leveraging technical proficiency to drive operational excellence and continuous improvement.
Overview
10
10
years of professional experience
Work History
Punch Press Operator
Nobles worldwide
Saint Croix Falls
06.2021 - Current
- Ran a press per order, set up the die needed for the job and took down
- Performed set up and operation of punch press machines to produce high-quality metal parts
- Interpreted blueprints, work orders, and specifications to determine machine settings and tooling requirements
- Installed and aligned punches, dies, and other tooling components according to job requirements
- Adjusted machine controls such as speed, feed rate, and depth of stroke to optimize production efficiency
- Conducted regular maintenance on punch press machines to confirm optimal performance
- Inspected finished parts for quality assurance purposes, making necessary adjustments as needed
Office Manager
St croix tire and auto
Saint Croix Falls
12.2020 - 06.2021
- Answered phones, set appointments, processed payments, informed customers of vehicles being done or work needing to be done, ordered parts
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
Bartender/Server/Host
The Barrel House
Frederic
07.2020 - 01.2021
- Take orders, make drinks and have awesome customer service
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Created signature cocktail menu that increased sales by XX% within the first month of implementation
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
Customer Service Representative
Innovative Basement Systems
Rush City
05.2019 - 08.2019
- Answer phones, set up appointments, calls to potential clients and making sure all information was entered into the computer
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Built rapport with customers through active listening, empathy, and personalized interactions
- Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
Server/Waiter and bartender
Grand Casino Hinckley
Hinckley
01.2017 - 05.2019
- Wait on guests, bring food, drinks, check up on them and cash them out, make drinks
Waitress/Bartender
St croix bar and grill (dreamers)
Grantsburg
11.2016 - 12.2016
- I greet people, very their drinks, take orders, deliver food, make sure they have all they need, check back on them, and make sure everything was good before they leave
Variety
Tenere
Dresser
05.2016 - 07.2016
- Rivet, pemming, and assembly
Press operator
Plastech
Rush City
04.2015 - 01.2016
- Performed routine maintenance on press equipment, including cleaning, lubricating, and replacing worn parts
- Maintained accurate records of production output, waste levels, and machine performance
- Followed safety protocols and procedures at all times to maintain a safe working environment
- Trained new employees on press operation techniques and best practices
Education
Associate of Applied Science - Human Resource Management
Northwoods Technical College
true05-2026
Certificate - Human resources and payroll generalist
WITC
Rice Lake, WI03.2025
Diploma - General Studies
Mora secondary
Mora, MNSkills
- Effective Time Management
- Technical Proficiency
- Manufacturing Processes
- Sales Enhancement
- Cash Management
- Customer Engagement
- Formatting Proficiency
- Proficient in Microsoft Outlook
- Office Administration Expertise
- Point Of Sale Expertise
- Professional Phone Communication
- Food Service Skills
- Customer Relations
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Punch Press Operator
Nobles worldwide
06.2021 - Current
Office Manager
St croix tire and auto
12.2020 - 06.2021
Bartender/Server/Host
The Barrel House
07.2020 - 01.2021
Customer Service Representative
Innovative Basement Systems
05.2019 - 08.2019
Server/Waiter and bartender
Grand Casino Hinckley
01.2017 - 05.2019
Waitress/Bartender
St croix bar and grill (dreamers)
11.2016 - 12.2016
Variety
Tenere
05.2016 - 07.2016
Press operator
Plastech
04.2015 - 01.2016
Associate of Applied Science - Human Resource Management
Northwoods Technical College
Certificate - Human resources and payroll generalist
WITC
Diploma - General Studies
Mora secondary
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