DEANNA KILLIEBREW
Milwaukee
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
3
3
years of professional experience
Work History
Student Success Coach
City Year Milwaukee
07.2023 - 05.2024
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
- Mentored new Student Success Coaches by sharing best practices in coaching methods, communication strategies, and resource navigation.
- Developed strong rapport with students by actively listening to their concerns and needs, fostering a supportive learning environment.
Security
Summerfest
06.2023 - 07.2023
- My position was to keep customers safe
- As security their job was to check customers for anything they weren't supposed to bring into the park or answer any questions that guests and customers had.
- Followed security protocols
Cashier
Burlington
12.2022 - 03.2023
- My position at Burlington was crew member
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
Crew member
Culvers
11.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew member
Mcdonalds
04.2021 - 11.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Milwaukee Marshall Highschool
05.2023
Skills
- Leadership
- Mentoring
- Safety protocols
- Sales
- Customer service
- Communication skills
Additional Information
I was a part of the senior comity with 15 other students to plan events around the school for seniors. Events planned was a senior trip where we toured 7 different HBUC campus and was on the tour for a week in the states of Florida and Atlanta. I was also on the news my senior for the trip that was planned for s HBCU tour
Timeline
Student Success Coach
City Year Milwaukee
07.2023 - 05.2024
Security
Summerfest
06.2023 - 07.2023
Cashier
Burlington
12.2022 - 03.2023
Crew member
Culvers
11.2022 - 12.2022
Crew member
Mcdonalds
04.2021 - 11.2022
Milwaukee Marshall Highschool