Deanna Lambert
Sales Associate
Beverly,WV
Summary
Professional, energetic and personable salesperson with over 20 plus years of experience completing sales, helping customers, and operating registers in a fast paced environment. Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful costomer relationships.
Overview
14
14
years of professional experience
12
12
years of post-secondary education
Work History
Cashier/Customer Service
Dollar general
Beverly, WV
06.2022 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier/Customer Service
FASTBREAK CONVENIENCE STORE
Beverly, WV
01.2019 - 04.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Worker
Daycare, Mountain Heart
Elkins, WV
02.2018 - 12.2018
- Took care of children in my home.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cashier/Customer Service
Dollar General
Elkins, WV
08.2015 - 12.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Customer Service
Highlife Lounge
Elkins, WV
04.2015 - 10.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Tallied cash drawer at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
Home Health Care Aide
Ultra care
Elkins, WV
01.2010 - 11.2014
- Cleaned, cooked, bathed clients, I took them to doctor appointments
- Helped them with everyday basic needs.
Cashier/Customer Service
FASTBREAK CONVENIENCE STORE
Beverly, WV
02.2012 - 05.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
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Tygarts Valley Middle
Randolph, WV 09.1983 - 05.1995
Skills
Food ServiceCashieringCleaning ExperienceCustomer ServiceCash HandlingMerchandisingSalesRetail SalesCommunication SkillsComputer Skills
Customer service background
Customer service background
Accomplishments
- Food Safety
- Food Production
- Inventory Control
- Home Care
- Assistant Manager Experience
- Food Handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Cashier/Customer Service
Dollar general
06.2022 - Current
Cashier/Customer Service
FASTBREAK CONVENIENCE STORE
01.2019 - 04.2020
Worker
Daycare, Mountain Heart
02.2018 - 12.2018
Cashier/Customer Service
Dollar General
08.2015 - 12.2017
Cashier/Customer Service
Highlife Lounge
04.2015 - 10.2016
Cashier/Customer Service
FASTBREAK CONVENIENCE STORE
02.2012 - 05.2014
Home Health Care Aide
Ultra care
01.2010 - 11.2014
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Tygarts Valley Middle
09.1983 - 05.1995