DeAnna Law
Calimesa,CA
Overview
21
21
years of professional experience
Work History
CNA Caregiver
IHSS Public Authority
Riverside, CA
02.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Ultrasound Technologist
My Health Ultrasound
Riverside, CA
03.2014 - 01.2021
- Collaborated with radiologists to provide high-quality imaging services, resulting in better patient outcomes.
- Enhanced image quality for accurate diagnoses with proper equipment calibration and settings adjustments.
- Performed advanced ultrasound techniques such as Doppler imaging to provide comprehensive diagnostic information for physicians.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Customer Service Representative
Lowe's Home Improvement
Palm Springs, CA
02.2010 - 01.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Mesa Airlines
Palm Springs, CA
08.2003 - 01.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Timeline
CNA Caregiver
IHSS Public Authority
02.2021 - Current
Ultrasound Technologist
My Health Ultrasound
03.2014 - 01.2021
Customer Service Representative
Lowe's Home Improvement
02.2010 - 01.2014
Customer Service Representative
Mesa Airlines
08.2003 - 01.2010