Deanna Leazenby

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
• Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
• Managed inventory levels to prevent production delays.
• Played key role in achieving production targets, consistently meeting daily quotas.
• Reduced downtime by performing regular maintenance on machinery.
• Responded promptly to equipment malfunctions, minimizing disruptions to production.
• Maintained clean and safe work environment, adhering to health and safety protocols.

Seasonal, hired for summer to tend the outdoor and indoor garden center.

• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Customized support strategies for high-priority clients to ensure their specific needs were met.
• Implemented rewards program that encouraged repeat business and strengthened customer relationships.
• Fostered positive customer service culture within team which led to higher customer satisfaction rates.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Delivered prompt service to prioritize customer needs.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Entered data, generated reports, and produced tracking
• Gathered and organized materials to support operations.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
• Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
• Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.