Deanna LM Schobey
Austin,TX
Summary
Skilled program director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage several years' experience the field to take on challenging role.
Results-driven with a proven track record of delivering projects on time and within budget. Excel at strategic planning, team leadership, and operational management to drive program success. Skilled in conflict resolution, effective communication, and stakeholder engagement, ensuring seamless collaboration across departments. Thrive in fast-paced environments by prioritizing tasks and leveraging problem-solving abilities to overcome challenges.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Program Director and Teacher
Butterfly School
Austin, Texas
03.2006 - Current
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Organized and facilitated team meetings, workshops, and events.
- Directed staff training on technical aspects of programming activities.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Initiated and set goals for programs according to strategic objectives of organization.
- Met regularly with program stakeholders to make program adjustments and assess progress.
- Collected key program data and analysis to support continuous improvement.
- Established strategy for program using evaluation outcomes and research to set goals and direction.
- Created and implemented new programming ideas to keep station relevant and growing.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
Executive Director
Bridge Bites, Austin
Austin, TX
03.2018 - 11.2022
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Developed marketing strategies to promote the organization's mission throughout the community.
- Secured funding from public and private sources through grant writing activities or other fundraising efforts.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Authored reports outlining progress on projects or initiatives for senior leadership review.
- Served as spokesperson at press conferences or interviews when needed.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
- Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
Contract: Technical Advisor, Program Director, Curriculum Writer, Staff Trainer
EISD, Dripping Springs, AISD, SJDHS, St. Edwards
Austin, Texas
06.1998 - 08.2018
- Evaluated customer requirements and provided appropriate solutions based on industry standards.
- Ensured that all changes made were documented properly for future reference.
- Created and implemented new policies and procedures for the program.
- Conducted needs assessments and developed program objectives.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Organized and facilitated team meetings, workshops, and events.
- Provided leadership in developing innovative approaches to meet program goals.
- Reviewed existing programs and identified areas of improvement or expansion.
- Monitored performance metrics to evaluate effectiveness of programs.
- Established relationships with key stakeholders to build trust in the organization's mission.
- Collaborated with external partners to leverage resources for the program's success.
- Directed staff training on technical aspects of programming activities.
- Developed strategies to increase public awareness of the organization's services.
- Supported marketing efforts by providing content for promotional materials.
- Maintained communication with clients throughout their involvement in the program.
- Analyzed data from surveys, focus groups, interviews to inform decision making.
- Compiled reports on program outcomes for internal and external stakeholders.
- Negotiated contracts with vendors as needed for supplies or services related to the program.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Initiated and set goals for programs according to strategic objectives of organization.
- Collected key program data and analysis to support continuous improvement.
- Met regularly with program stakeholders to make program adjustments and assess progress.
- Spearheaded program planning and staff development to promote growth.
- Hired and developed staff members to collaboratively achieve program goals.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Devised evaluation strategies to monitor performance and determine need for improvements.
- Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
- Produced and edited copy material for broadcasting.
- Interviewed persons of interest and special guests for broadcast segments.
- Organized event coverage to match community expectations and achieve ratings gains.
- Acquired music, video and other materials for use in planned programs.
- Collaborated with teachers and administrators to create standards-based lesson plans.
- Designed assessments that accurately measured student learning objectives.
- Researched best practices for teaching different grade levels and skill sets.
- Facilitated workshops to introduce new curricula to school personnel.
- Offered subject matter expertise on curriculum design, selection, and purchasing.
- Worked with school administrators to determine course needs and set frameworks.
- Utilized knowledge of industry best practices to improve upon existing training methods.
- Developed, deployed, and maintained robust training programs accomplishing department and facility goals.
- Conducted training sessions for new staff members on procedures and policies.
- Developed and implemented onboarding programs to ensure successful integration of new hires into the organization.
- Provided coaching and mentoring to staff on an ongoing basis to improve job performance.
- Assisted with identifying areas of improvement for existing employees' skillsets.
COO
Champions Academy
Austin, TX
03.2003 - 06.2014
- Developed and implemented training programs for new employees.
- Conducted regular assessments of employee performance to identify areas needing improvement.
- Provided guidance and support to staff in the areas of customer service, sales, and marketing.
- Coordinated the scheduling of classes, workshops, and other training initiatives.
- Developed marketing strategies and campaigns to increase brand awareness.
- Created content for various digital channels, including website, social media and email.
- Organized promotional events such as conferences, trade shows and product launches.
- Analyzed customer feedback to improve the quality of products and services.
- Established pricing strategies for new products by analyzing competitive landscape.
- Designed innovative branding materials such as brochures, flyers, banners.
- Maintained an up-to-date database of customers' contact information.
- Prepared monthly budget forecasts for all marketing activities.
- Optimized online presence by updating blog posts, website content regularly.
- Provided technical support in setting up tracking systems for measuring ROI from campaigns.
- Planned and organized public relations and promotional events.
- Conducted market research to identify trends, customer needs, and competitive landscape.
- Negotiated contracts with media outlets for advertising and promotional activities.
- Planned and executed events, such as trade shows and product launches, to promote brand and products.
- Guided the creative direction of advertising and promotional materials to ensure brand consistency.
- Provided exceptional customer service to ensure customer satisfaction.
- Monitored staff performance to ensure adherence to customer service standards.
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Evaluated employee job performance and motivated staff to improve productivity.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Audited customer account information to identify issues and develop solutions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed accounts for payments received or approved credit arrangements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Some College (No Degree) - Political Science
Baylor University
Waco, TXSkills
- Over twenty years of experience in education, training and program creation within area school districts, universities and private schools in Austin
- More than twenty years' experience in training development and delivery, motivation and team building/leadership, general project management, consulting and strategic planning for small to medium size Austin for profit businesses
- Twelve years experience developing, implementing, and managing complex non profit projects, logistical operations and events within time and budgetary constraints utilizing grant writing, skills and with development of strategic collaborations and stewardship
- Motivated leader with volunteer management skills providing direction, coordination and logistics for up to2800 volunteers at large community and school based events with40 employees
- Fundraising, capital campaign, grant writing, and event planner experience Multi million dollar campaign director
- Data base development and management with IT skills including website development
- Market research
- Child development
- Administration
- Relationship building
- Quality assurance
Community Service
- The Junior League of Austin, Coats for Kids Chair, Nominating Committee member, ODI Attendee, Impact Areas Chair, Food in Tummies Chair, Austin
- Saint Louise House, Event Chair
- Eanes Parent Advisory Board, Selected by Principal to serve as the Advisory Council representative for the school
- Eanes Education Foundation, Development and Events
- The Khabele School, Development and Events
BOARD POSITIONS
- Women’s Symphony League- VP Marketing and Event Chair
- The Junior League of Austin- VP Marketing and Event Chair
- Saint Louise House, Austin- Mother and Me Chair and Development Board member August2013- January2016
- DVISD Partner in Education Advisory Board, Del Valle- Board member- August2013- January2016
- Eanes ISD Bond Advisory Board- VP Marketing and Event Chair
Continuing Education
Leadership, Early Childhood Education, Sports Psychology, Community Development, HR Management
Timeline
Executive Director
Bridge Bites, Austin
03.2018 - 11.2022
Program Director and Teacher
Butterfly School
03.2006 - Current
COO
Champions Academy
03.2003 - 06.2014
Contract: Technical Advisor, Program Director, Curriculum Writer, Staff Trainer
EISD, Dripping Springs, AISD, SJDHS, St. Edwards
06.1998 - 08.2018
Some College (No Degree) - Political Science
Baylor University