DeAnna Maddox
westover,Maryland
Summary
Dynamic Discharge Coordinator at Warwick Manor Behavioral Health, skilled in care coordination and discharge planning. Enhanced patient satisfaction through comprehensive discharge instructions and effective collaboration across departments. Demonstrated resilience in crisis intervention, ensuring safety and promoting teamwork, while adeptly navigating healthcare regulations to facilitate seamless patient transitions.
Overview
17
17
years of professional experience
Work History
Discharge Coordinator
Warwick Manor Behavioral Health
06.2008 - Current
- Arranged placement of patients in facilities appropriate for level of care requirements.
- Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.
- Promoted a collaborative environment among colleagues by sharing best practices for efficient coordination across departments involved in the discharge process.
- Coordinated transportation services for patients, ensuring seamless transfers from hospital to their next destination or in-home care provider.
- I also help run group/ do discharges in the Mental Health Department. I also work on assessments for those clients that coming into the program.
Behavioral Health Technician
Warwick Manor Behavioral Health
06.2008 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Education
Social Work
Walden University
Minneapolis, MN07-2025
Bachelor of Science - Behavioral Sciences
Wilmington University
Wilmington, DE05-2018
Associate of Science - Chemical Dependency Counselor
Wor-Wic Commnity College
Salisbury, MD06-2008
Skills
- Motivational skills
- Care coordination
- Healthcare regulations
- Discharge planning
Timeline
Discharge Coordinator
Warwick Manor Behavioral Health
06.2008 - Current
Behavioral Health Technician
Warwick Manor Behavioral Health
06.2008 - Current
Social Work
Walden University
Bachelor of Science - Behavioral Sciences
Wilmington University
Associate of Science - Chemical Dependency Counselor
Wor-Wic Commnity College
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