Deanna Madigan
Redding,CA
Summary
I am looking for a position to utilize my skill set to provide excellent customer service and gain additional experience in a professional work environment.
Overview
14
14
years of professional experience
Work History
Social Media Manager and Community Outreach Coordinator
Shasta Birding Society
01.2024 - Current
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased awareness of non-profit by developing and implementing effective social media strategies.
Owner & Operator
D&D Nursery
01.2013 - 10.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Customer Service Specialist
Shopko
10.2010 - 10.2013
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Managed high call volume while maintaining a courteous and professional demeanor.
Office Operator & Garage Assistant
E-Z Auto Care
07.2010 - 11.2010
- Provided excellent customer service to clients in person and on the phone.
- Assisted with opening and closing procedures.
- Managed client information and check in and check out.
Clerical Assistant
American Water Technology
11.2009 - 07.2010
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Education
High School Diploma -
Shasta High School
Redding, CASome College (No Degree) - Biological Sciences
Shasta College
Redding, CASkills
- Social Media Marketing
- Management Experience
- Computer Savvy
- Customer Service
- Data Entry
- Excellent Phone Skills
Hobbies and Interests
I enjoy gardening, hiking, and birding in my free time. I am a member of the Shasta Birding Society as well as the Geo-Adventure Club at Shasta College.
Timeline
Social Media Manager and Community Outreach Coordinator
Shasta Birding Society
01.2024 - Current
Owner & Operator
D&D Nursery
01.2013 - 10.2023
Customer Service Specialist
Shopko
10.2010 - 10.2013
Office Operator & Garage Assistant
E-Z Auto Care
07.2010 - 11.2010
Clerical Assistant
American Water Technology
11.2009 - 07.2010
High School Diploma -
Shasta High School
Some College (No Degree) - Biological Sciences
Shasta College