Deanna Malone

Responsible for managing user accounts and controlling physical access to classified and unclassified network devices, communication systems for GEEC-C (Global Enterprise Edge Computing - Center) and DoD customers within NETCOM.

Monitor incidents and service requests using AESMP and provide the requested support within established Service Level Targets (SLT).

Coordinate with external organizations such as 7th Signal Command (Theater), Network Enterprise Technology Command (NETCOM), U.S. Army Cyber Command (USARCYBER) and Defense Information Systems Agency (DISA) as needed to support customer request.

Responsible for processing all GDIT employees within the GEEC-C. Process and monitor all SAAR DD-2875 is requesting access to classified and unclassified network devices.

Provides telephonic technical assistance and support. Monitor and audit annual cyber training completions for 120 employees within the.

Army Training and Certification Training System (ATCTS).

Curated new internal and external process.

Monitor and record key control for GEF employees.

• Monitored staff performance, provided feedback and conducted annual reviews.
• Created and managed budgets for travel, training, and team-building activities.
• Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
• Created training materials for new employees on company policies and procedures.
• Assigned work and monitored performance of project personnel.
• Established budgets and tracked expenses to drive operational efficiency.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Maintained compliance with industry regulations and organizational policies.
• Assisted with grant writing and fundraising efforts to secure additional resources.
• Developed and maintained relationships with external partners and vendors.
• Conducted performance evaluations and recommended areas for improvement.
• Coordinated daily operations and managed workflow to enhance productivity.