Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Deanna McGrath

Norwalk,IA

Summary

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx
09.2020 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Table Games Dealer

Prairie Meadows Racetrack and Casino Inc.
10.2004 - 09.2020
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Education

No Degree - Criminalistics

Salt Lake Community College
Salt Lake City, UT

High School Diploma -

Great Basin High School
Clearfield, UT
05-1990

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Safe driving
  • Time management skills
  • Safe driving record
  • GPS operation
  • Route planning
  • Commercial driving
  • Pre-trip and Post-trip inspections
  • Lifts up to 80 pounds

Certification

  • DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).

Timeline

Delivery Driver

FedEx
09.2020 - 12.2023

Table Games Dealer

Prairie Meadows Racetrack and Casino Inc.
10.2004 - 09.2020

No Degree - Criminalistics

Salt Lake Community College

High School Diploma -

Great Basin High School

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Deanna McGrath