Dedicated professional with comprehensive experience in healthcare coordination, psychosocial assessment, discharge planning, and interdisciplinary collaboration. Skilled in developing individualized care plans, monitoring utilization, and facilitating safe transitions across the continuum of care. Strong background in regulatory compliance, and patient advocacy within hospital, assisted living, memory care, assisted living, and community settings.
Overview
13
13
years of professional experience
Work History
Resident Assistant
The Common of Providence
Sandusky, USA
03.2024 - Current
Support residents' daily living needs while prioritizing safety, dignity, and patient rights.
Communicate resident status changes to clinical teams to assist in care coordination.
Promote a supportive therapeutic environment aligned with quality of care standards.
Care Manager
Portland Senior Living
Sandusky, USA
08.2023 - 01.2024
Developed and implemented individualized care plans for numerous residents to improve quality outcomes and ensure regulatory compliance/
Conducted ongoing psychosocial and health assessment to identify needs and coordinate appropriate interventions.
Collaborated with physicians, nursing, staff, families, and external providers to ensure coordinated care across the continuum.
Monitored documentation and service utilization to support timely, cost effective care delivery.
Facilitated care transitions and discharged planning to ensure safe and appropriate outcomes.
Behavioral Health Technician
Concentric Healthcare Staffing
Scottsdale, USA
06.2020 - 12.2022
Implemented individual treatment plans and documented patient progress in EHR systems.
Supported crisis intervention and therapeutic group sessions to improve coping and behavioral outcomes.
Collaborated with multidisciplinary teams to adjust care plans based on patient progress and psychosocial needs.
Maintained compliance with safety protocols and regulatory standards.
Activity Therapist Team Lead
Haven Behavioral Health Hospital
Phoenix, USA
06.2017 - 12.2020
Conducted assessments and developed therapeutic programs aligned with individualized treatment goals.
Supervised and mentored staff to maintain high standards to patient care and compliance.
Collaborated with physicians, nursing, and social services to support discharged readiness and continuity care.
Transition Facilitator Team Lead
Valle Del Sol
Phoenix, USA
03.2015 - 07.2017
Completed comprehensive intake and psychosocial assessments to support effective care planning..
Managed caseload of 30-45 clients, coordinating community placements and supportive services.
Reviewed and audited clinical documentation for accuracy and compliance with utilization criteria.
Trained staff in mental health best practices documentation standards.
Updated treatment plans and coordinated referrals to ensure safe and appropriate transition of care.
Recreational Therapist
Quail Run Behavioral Health Hospital
Phoenix, USA
10.2016 - 06.2017
Conducted psychosocial and functional assessments to identify patient strengths, barriers, ad discharged needs.
Developed and implemented individuals therapeutic activity plans aligned with interdisciplinary treatment goals.
Collaborated with physicians, nurses, social workers. and case managers to support coordinated care across the treatment continuum.
Facilitated group and individual therapy session to improve coping skills, social functioning, and community reintegration readiness.
Monitored patient progress and documented outcomes in Electronic Health Records (EHR) to support treatment planning and utilization review.
Assisted in discharge planning by identifying community resources, support services, and appropriate placement options.
Ensured compliance with hospital policies, safety standards, and regulatory requiremens.
Rehabilitation Specialist
La FRONTERA, (FORMERLY, PEOPLE OF COLOR NETWORK)
Phoenix, USA
08.2014 - 03.2015
Coordinated and monitored rehabilitation services for individuals with severe mental illness, ensuring alignment with individualized treatment plans and quality of care standards.
Conducted psychosocial assessments to identify barriers to recovery, community reintegration needs, and discharged readiness.
Collaborated with multidisciplinary teams to develop and update service plans that supported measurable treatment goals.
Facilitated referrals to community-based programs, employment resources, and supportive services to promote continuity of care.
Monitored service utilization and completed required documentation and data reporting in compliance with RBHA and agency guidelines,
Provided education to staff and clients regarding rehabilitation planning, vocational goals, and community resource navigation.
Ensured timely updates to assessments and service plans to support safe and appropriate care transitions.
Case Manager Team Lead
CHOICES NETWORK AZ
Phoenix, USA
06.2013 - 07.2014
Conducted rehabilitation services for individuals with serious mental illness, supporting recovery and community integration.
Conducted needs assessments and connected clients to employment, housing, and supportive services.
Monitored treatment progress and updated service plans to align with quality standards and payer guidelines.
Ensured timely documentation and reporting in compliance with regulatory and funding requirements.