Deanna Mielke

• Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
• Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
• Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
• Promoted positive work environment by fostering teamwork among front office staff members.
• Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

Assisted Funeral Directors at family services with flowers, transportation, and compassionate customer care

• Answered multi-line phone system and enthusiastically greeted callers.
• Assisted in meeting with engaged couples and planning and serving at their wedding at the church.
• Scheduled appointments and conducted follow-up calls to clients.