Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Ankle And Foot Center: Rosa C. Roman, DPM
2024.01 - Current
Managing appointment schedules and ensuring efficient patient flow.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Director of Clinical Operations
Katalyst Performance And Rehab
2023.06 - 2023.09
Created a welcoming environment for all new and prospective clients.
Created systems and processes that drive efficient patient flow throughout the day.
Planned and executed advertising campaigns, including Facebook and Instagram Ads to target specific demographics and maximize reach.
Conducted ongoing market research to stay informed about industry trends, competitor offerings, and emerging technologies.
Recess Aide & Assistant Director
Montclair Kimberley Academy
2017.09 - 2023.06
Interacted with diverse group of students, teachers, and parents requiring effective communication, empathy, and active listening.
Mediated conflicts among children, teaching them conflict resolution skills, and maintaining a safe + supportive atmosphere.
Monitored children's behavior and well-being.
Employed de-escalation techniques to maintain a calm and safe environment.
Collaborated with teachers, administrators, and other support staff.
Provided administrative support, including answering phones, responding to emails, and maintaining office files and records.
Collaborated with the director to develop program goals, policies, and strategic plans for future growth and success.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ
05.2021
Skills
Proficient in MS Office (Word, PowerPoint, Excel), and Social Media (Instagram, Twitter, Facebook).
Interpersonal skills, conflict resolution, adaptability, time management, team collaboration, and problem solving.
Timeline
Medical Assistant
Ankle And Foot Center: Rosa C. Roman, DPM
2024.01 - Current
Director of Clinical Operations
Katalyst Performance And Rehab
2023.06 - 2023.09
Recess Aide & Assistant Director
Montclair Kimberley Academy
2017.09 - 2023.06
Bachelor of Arts - Psychology
Montclair State University
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