Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
HONORS
Generic
Tiffany Smith
Open To Work

Tiffany Smith

Apopka,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Certified Clinical Medical AssistantMedical Receptionist

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Apopka, FL, USOrlando, FL
Open to relocation: Yes

Salary Range

2/hr - 27/hr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs4-day work weekTeam Building / Company Retreats

Summary

Dedicated and compassionate healthcare professional with extensive experience in delivering high-quality medical assistance. Proven expertise in patient care, meticulous documentation, and fostering effective communication and collaboration among multidisciplinary teams. A strategic team player adept at managing electronic health records while consistently providing exceptional customer service. Committed to enhancing patient outcomes through a holistic approach to care and a deep understanding of healthcare dynamics.

Overview

12
12
years of professional experience

Work History

Certified Clinical Medical Assistant

Advent Health
05.2024 - Current
  • Measuring and recording vital signs
  • Cleaning exam rooms
  • Answering triage phone calls
  • Preparing patients for examinations and procedures
  • Assisting with diagnostic procedures and medical treatments
  • Administering medications and injections
  • Maintaining medical supplies inventory
  • Verifying patient information
  • Coordinating administrative activities such as scheduling and patient record maintenance.

Medical Receptionist

Advent Health
01.2023 - 05.2024
  • Kindly greet and welcome patients upon check in and accurately update and verify patient demographic and insurance information.
  • Requests and collects co-pay and outstanding balances on patient account at time of check-in.
  • Check out patients while accurately scheduling them for future appointments with a knowledge and understanding of providers’ schedules.
  • Operate and Navigate Epic EMR effectively. While documenting appropriate information within the designated office system to accurately maintain records.
  • Maintains operational flow by communicating patients’ status to appropriate team members and management.
  • Operate at various medical facilities of Advent Health while practicing the core service standards with patients and Co-workers (keep me safe, love me, own it, make it easy.
  • Process referral authorization request and communicate with referral coordinators at other facilities to insure proper appointment status and insurance authorization for patients.
  • Provide accurate information to patients and assist with resolutions to various inquiries.

Director of Operations

Fiona Jackson Center for Pregnancy
Winter Garden, Florida
03.2018 - 01.2023
  • Promote internal training on operations procedures, regulatory compliance, and safety programs.
  • Implement strategic plans and incentive programs to reach new clients, and drive growth.
  • Cultivate professional partnerships by networking with current clients and industry professionals.
  • Manage daily operations and monitor activities to guarantee compliance with SOPs and safety regulations, while focusing on efficiency, team collaboration and process improvements.
  • Coordinate high-quality service and hospitality for patrons, upholding a reputation for excellence.
  • Recommend and implement procedural changes to enhance services for customers.
  • Filled the necessary position of front desk receptionist while assisting clients with pregnancy testing and applying for resources and government assistance.
  • Properly documenting and uploading client information into Kairos CRM system.

Administrative Assistant

Reaching out Destiny
Orlando, Florida
01.2017 - 01.2019
  • Scheduled meetings and recorded minutes for interoffice distribution.
  • Processed correspondence, documents, and reports to support clerical staff.
  • Worked on special projects, taking lead on important project initiatives.
  • Greeted visitors upon arrival and directed guests to appropriate departments.
  • Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.

Caregiver Attendant

DHHS
Laurens, South Carolina
12.2013 - 11.2015
  • Maintained case notes to document resident progress and condition.
  • Offered mental and emotional support to patients.
  • Notified close family members of patient conditions and healthcare needs.
  • Promoted independence to help clients accomplish basic daily living skills.
  • Recorded patient vital signs and reported significant changes.
  • Assisted patients with physical therapy and recovery exercises.
  • Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections.
  • Assisted patients with physical therapy and recovery exercises.
  • Performed household chores to promote cleanliness, safety, and livability

Education

Bachelor of Arts - Sociology, Public Administration Minor

University of Central Florida
Orlando, FL
05-2022

Skills

  • Project management
  • Records administration
  • Manage correspondence
  • Clerical support
  • Set appointments
  • Customer relations
  • Prioritization
  • Planning
  • Multitasking
  • Computer: Proficient in Microsoft Office (Word, Excel, and PowerPoint)
  • Social Media: Proficient with Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube
  • Vital signs monitoring
  • Immunization administration
  • HIPAA compliance
  • Phlebotomy techniques
  • Specimen collection
  • Patient scheduling

Affiliations

The National Society of Leadership and Success

Timeline

Certified Clinical Medical Assistant

Advent Health
05.2024 - Current

Medical Receptionist

Advent Health
01.2023 - 05.2024

Director of Operations

Fiona Jackson Center for Pregnancy
03.2018 - 01.2023

Administrative Assistant

Reaching out Destiny
01.2017 - 01.2019

Caregiver Attendant

DHHS
12.2013 - 11.2015

Bachelor of Arts - Sociology, Public Administration Minor

University of Central Florida

HONORS

UCF President’s Honor Roll (2 Semesters), NSLS and Tri Alpha Honors Society member

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