Deanna Nerio
Pamldale,California
Summary
Outgoing front desk receptionist with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Adaptable in any job setting. Ready for new job opportunity's. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
18
18
years of professional experience
Work History
Home Health Aide
IHSS
11.2023 - Current
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Medical Assistant
MDSI
06.2023 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Greeted patients and visitors with welcoming, warm demeanor to create comfortable environment.
Cashier
Burlington
07.2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions promptly to prevent long customer wait times.
- Scanned customer purchases and supported transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Received payments for products and issued receipts.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Hope of the Valley
Sales floor cashier
10.2020 - 01.2021
- Processed payments and maintained accurate drawers to meet financial targets.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Maintained high productivity by efficiently processing cash, credit, debit
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Front Desk Receptionist
Rudy's makeup academy
02.2016 - 12.2016
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Assisted customers in feeling relaxed and comfortable with the process.
- Accomplished and surpassed sales goals on regular basis.
Medical Assistant
Dr.Chung Medical office
07.2006 - 08.2007
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Scheduled appointments for patients via phone and in person.
- Escorted patients to examination rooms and documented medical histories.
Education
Medical Assistant Certificate - Medical Assisting
PamldalePamldaleNerioMaric College
Panorama City, CA06.2006
Certified Makeup Artist - Beauty School
Ruby's Makeup Academy
North Hollywood, CA08.2015
Skills
- Supervision
- Communications
- Charting expertise
- First aid
- Patient scheduling
- Quick problem solving
- Product knowledge
- Team building
- Problem resolution
- Planning
- Customer assistance
- Training and mentoring
- Issue resolution
- Customer greeting
- ID verification
Timeline
Home Health Aide
IHSS
11.2023 - Current
Medical Assistant
MDSI
06.2023 - Current
Cashier
Burlington
07.2021 - Current
Hope of the Valley
Sales floor cashier
10.2020 - 01.2021
Front Desk Receptionist
Rudy's makeup academy
02.2016 - 12.2016
Medical Assistant
Dr.Chung Medical office
07.2006 - 08.2007
Medical Assistant Certificate - Medical Assisting
PamldalePamldaleNerioMaric College
Certified Makeup Artist - Beauty School
Ruby's Makeup Academy