DeAnna Shakir
East Hartford
Summary
Dependable and personable with experience in banking, customer service, and leadership roles. Recognized for integrity, emotional intelligence, and the ability to build trust in fast-paced environments.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Teller
Enfield Community Federal CU
Enfield
06.2025 - 12.2025
- Process customer transactions accurately, including deposits, withdrawals, transfers, and loan payments
- Maintain responsibility for cash handling and consistently balance teller drawer
- Assist members with account inquiries including balances, transaction history, and potential fraud concerns
- Verify customer identification and adhere strictly to financial security and confidentiality protocols
- Deliver professional, friendly service to ensure positive member experiences
Assistant Manager
Perfumania
Farmington
03.2024 - 05.2025
- Generated reports on sales trends, inventory levels, and financial performance
- Provided in-depth product knowledge to guide customers and increase sales revenue
- Resolved customer complaints and concerns to maintain high satisfaction levels
- Managed cash handling procedures, deposits, and daily register reconciliation
- Supported store operations, merchandising, and staff oversight
Sales Associate/ Keyholder
Macy’s
Farmington
11.2022 - 02.2024
- Maintained up-to-date knowledge of products and promotions to drive consistent sales
- Trained and coached new associates on store policies and customer service standards
- Executed visual merchandising and maintained attractive sales floor displays
- Processed transactions including pricing adjustments, discounts, and payment collection
- Assisted with opening and closing procedures as a keyholder
Legal Assistant
RAS Crane
Greenville
04.2022 - 10.2022
- Prepared and filed foreclosure-related legal documents with accuracy and attention to deadlines
- Retrieved, reviewed, and maintained court documents within internal case management systems
- Coordinated and scheduled court hearing dates
- Maintained case status reports and tracked attorney calendars and filing deadlines
General Merchandiser/ Fulfillment
Target
Taylors
05.2018 - 04.2022
- Collaborated with store leadership to ensure adequate inventory levels
- Reset aisles and updated sales plans to reflect new merchandise and promotions
- Assisted guests by identifying products that met individual needs and preferences
- Accurately prepared, packed, and fulfilled online and in-store pickup orders
Childcare Provider
The Learning Center
Manchester
08.2017 - 04.2018
- Created a safe, engaging learning environment for children ages 8 months to 6 years
- Monitored emotional and physical development and communicated concerns with parents and supervisors
- Maintained daily documentation of behavior, social interaction, and nutritional intake
- Supported children with varying developmental and learning needs
Education
RHAM
Hebron , CTSkills
- Customer Service
- Detail Oriented
- Conflict Resolution
- Positive Attitude
- Adaptability
Timeline
Teller
Enfield Community Federal CU
06.2025 - 12.2025
Assistant Manager
Perfumania
03.2024 - 05.2025
Sales Associate/ Keyholder
Macy’s
11.2022 - 02.2024
Legal Assistant
RAS Crane
04.2022 - 10.2022
General Merchandiser/ Fulfillment
Target
05.2018 - 04.2022
Childcare Provider
The Learning Center
08.2017 - 04.2018
RHAM