Deanna Sollazzo
Williamson,WV
Summary
Dynamic professional with a proven track record at Dollar General, excelling in team leadership and operational efficiency. Skilled in deep cleaning and customer service, I foster positive relationships while enhancing workplace productivity. Adept at inventory management, I ensure optimal resource allocation and maintain high standards of cleanliness and organization.
Overview
32
32
years of professional experience
Work History
Housekeeper
Housing Authority of Mingo County
Delbarton, WV
12.2021 - Current
- Maintained cleanliness and sanitation standards in offices and common areas.
- Followed detailed checklists to ensure thorough cleaning of assigned areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Assisted in inventory management of cleaning supplies and equipment.
- Utilized various cleaning tools and chemicals safely and effectively.
- Adapted to changing priorities while ensuring timely completion of tasks.
Jewelry Sales Associate
Walmart
South Williamson, KY
02.2003 - 08.2019
- Assisted customers in selecting jewelry based on preferences and occasions, enhancing overall shopping experience.
- Maintained up-to-date knowledge of current jewelry trends and product offerings to provide informed recommendations.
- Processed sales transactions accurately using point-of-sale systems, ensuring seamless customer purchases.
- Collaborated with team members to create visually appealing merchandising displays that attracted customer attention.
- Educated customers on proper jewelry care, fostering long-term relationships and repeat business opportunities.
- Displayed merchandise by arranging in appealing ways to boost sales.
Assistant Manager
Dollar General
Kermit, WV
01.1995 - 02.2003
- Led team in implementing process improvements, enhancing efficiency in daily operations.
- Developed and executed strategic plans to optimize resource allocation across departments.
- Mentored junior staff, fostering professional growth and improving team performance.
- Analyzed operational data to identify trends, driving informed decision-making.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Waitress Supervisor
Marys Diner
Lenore, WV
03.1994 - 04.1995
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new waitstaff, enhancing team performance and customer satisfaction.
- Developed workflows to streamline service processes, reducing wait times for guests.
- Implemented staff scheduling, optimizing coverage during peak hours to improve efficiency.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Coordinated inventory management, ensuring adequate supply levels for smooth operations.
Education
Certified - Hair And Nails
Appalachian Beauty School
South Williamson, KY03-1995
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Deep cleaning expertise
- Excellent oral and written communication
- Waste disposal
- Restroom detailing
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Worked 8 overtime hours during the holiday season at the request of management.
Languages
English
Full Professional
Timeline
Housekeeper
Housing Authority of Mingo County
12.2021 - Current
Jewelry Sales Associate
Walmart
02.2003 - 08.2019
Assistant Manager
Dollar General
01.1995 - 02.2003
Waitress Supervisor
Marys Diner
03.1994 - 04.1995
Certified - Hair And Nails
Appalachian Beauty School