Proven Lead Auditor at Master Extrusion, experienced in enhancing quality management and compliance. Excelled in significantly improving document management with strong attention to detail and effective communication. Skilled in Microsoft Office, with a knack for leading teams to meet stringent audit standards. Assisted in managing customer complaints, investigations, and returns, ensuring high levels of customer satisfaction.
Overview
32
32
years of professional experience
Work History
ISO Internal Auditor
Colormasters/Master Extrusion
09.2020 - Current
Have good communication skills with ISO team members and QA's in our Quality Department as well as manage our Utility workers.
Perform monthly AIB audits, prepare working papers, reports and supporting documents for audit.
Manage and maintain all corrective actions regarding monthly audit.
Organize and provide all the monthly safety training for each department, Quality, Utility, Production, Maintenance and Shipping.
Prepare new documents and any document changes that are needed.
Investigate, manage and review customer complaints, internal and external.
Manage and organize digital records for our Quality data, hold tags, Ra's, training matrices, PM's on equipment and any other applicable records.
Process customer returns in the EFI system, determine if product is to be scrapped or reworked and released.
Interviewed for new hire employee's, assisted with employee annual performance reviews, discipline write ups, and employee terminations.
Hairstylist/nail Technican
Hair and Nails by Deanna
09.1992 - 09.2020
Salon Owner/operator
Successfully managed a high volume salon and tanning.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Managed inventory of hair care products.
Managed payroll, accounts payable and receivable.
Education
Cosmetology Education
New Wave Beauty Academy
Albertville, United States
10.1992
GED -
Norcross High School
Norcross, GA
1982
Skills
Strong communication with all team members
Time management
Punctual
Organized
Strong attention to detail
Strong auditing skills and knowledge of AIB standard
Microsoft Office and document preperation
Managing and assigning of department routine tasks
Performing monthly audits
Preparing all applicable documents for AIB yearly audit as well as customer audits
Navigate EFI/inventory system, Excel and Microsoft Word programs