Kaitlin Harrison
Boaz
Summary
Creative Cake Decorator known for high productivity and efficient task completion. Specialize in fondant sculpting, airbrush techniques, and intricate piping skills. Excel in time management, adaptability, and problem-solving to meet client expectations and deadlines with outstanding results.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
14
14
years of professional experience
Work History
Cake Decorator
Walmart
Boaz
09.2020 - Current
- Designed decorative elements for cakes using icing and fondant techniques.
- Maintained cleanliness and organization of decorating tools and workstations.
- Learned proper food handling and safety practices in a bakery environment.
- Ordering inventory
- Counting inventory
- Participated in training sessions to develop decorating skills and knowledge of products.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Troubleshot any issues that arose during the cake decorating process.
- Coordinated with departments to align goals and promote cross-functional collaboration.
- Mentored junior staff, providing guidance on best practices and company policies.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
Overnight Stocker
Walmart
Boaz
07.2016 - 03.2020
- Stocked shelves with merchandise ensuring proper placement and visibility.
- Organized backroom inventory to optimize space and accessibility.
- Collaborated with team members to maintain store cleanliness and organization.
- Assisted customers by locating products and answering inquiries effectively.
- Monitored stock levels and reported shortages to management promptly.
- Participated in inventory counts to ensure accurate stock records.
- Followed safety protocols while handling products and maintaining work areas.
- Received and stocked merchandise in a timely manner.
- Checked shelves in department to determine replenishment needs.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Used proper case cutting techniques to cut and sort stock loads.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Maintained an orderly appearance at all times throughout the store.
- Identified and quickly handled spill clean-up.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Manager
Wendys Restaurant
Albertville
07.2011 - 09.2018
- Led team meetings to discuss project updates and operational strategies.
- Developed training programs to enhance employee skills and knowledge.
- Implemented process improvements to streamline daily operations and workflows.
- Coordinated with departments to align goals and promote cross-functional collaboration.
- Facilitated conflict resolution between team members to maintain a positive work environment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
High School Diploma -
Asbury High School
Albertville , AL05-2013
Some College (No Degree) - Business
Snead State
Boaz , ALSkills
- Cake design
- Inventory management
- Food safety standards
- Customer relationship management
- Process improvement
- Training development
- Team leadership
- Problem solving
- Attention to detail
- Effective communication
- Mentorship and coaching
- Conflict resolution
- Stock rotation
- Food handling safety
- Strong communication skills
- Quality control
- Staff training
- Customer service
- Time management
- Organizational skills
- Goal setting
- Safety procedures
- Staff development
- Cross-functional teamwork
- Salesforce management
- Policy and procedure development
- Clear communication
- Shift scheduling
Timeline
Cake Decorator
Walmart
09.2020 - Current
Overnight Stocker
Walmart
07.2016 - 03.2020
Manager
Wendys Restaurant
07.2011 - 09.2018
High School Diploma -
Asbury High School
Some College (No Degree) - Business
Snead State