Michelle Alford

Detroit

Summary

Creative Cake Decorator skilled in artistic design and food safety compliance. Delivered exceptional customer experiences through strong interpersonal skills and efficient multitasking. Committed to continuous improvement and mastering advanced icing and airbrushing techniques.

Overview

years of professional experience

Work History

Cake Decorator

Meijer

Southfield

12.2015 - Current

Decorated cakes using various techniques, including piping and edible transfers
Guided customers in selecting custom cake designs, ensuring alignment with their vision and occasion
Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Assisted customers with planning cake vision, including color, theme and size.
Frosted finished cakes evenly and smoothly using various techniques.
Used pastry bags and tips to pipe messages, airbrush techniques and decorative roses onto cakes.
Designed cake decorations for various occasions.
Maintained clean and organized workstations throughout the decorating process.
Decorated cakes with a variety of edible decorations including sugar and gum paste flowers
Assembled and prepared cakes for customer orders.
Restocked shelves and placed orders for inventory to prevent stock shortages.
Formulated designs based on customer specifications.

Cake Decorator/Night Stocker

Sam's Club

Southfield

10.2007 - 09.2015

Designed and decorated custom cakes for special events and celebrations.
Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Guided customers in selecting custom cake designs to enhance their event experience.
Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Streamlined supply organization to improve workflow efficiency during cake decorating.
Decorated cakes with a variety of edible decorations
Assembled, prepared, decorated, and frosted cakes for purchase.
Worked with customers to discuss needed bakery items and take orders.
Assisted customers with cake selections and personalized cake orders.
Followed safety protocols

Cake decorator /Manager

Farmer Jacks Supermarket

Dearborn

09.1999 - 07.2007

Collaborated with customers to create custom cake designs and themes.
Guided customers in selecting cake designs tailored to their event themes and preferences.
Developed seasonal design ideas, enhancing holiday product offerings and attracting customer interest.
Troubleshot any issues that arose during the cake decorating process.
Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Assembled, prepared, decorated, and frosted cakes for purchase.
Assisted in the display of finished cakes for customer visibility and attraction.
Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
Maintained back stock and production
Managed inventory of baking supplies and ingredients for production.
Wrapped items in plastic in preparation for display and to sell to customers.
Utilized mixers and other baking tools to prepare cake mixtures.
Measured ingredients accurately according to recipes used in the bakery.
Combined ingredients by hand and with electric mixing equipment.
Set ovens to appropriate temperatures to pre-heat.
Monitored color of baking items to raise or lower temperature or remove from oven.
Followed safety protocols while using sharp utensils such as knives or spatulas.
Finished baked goods with glazes, icings and other toppings.
Trained baking staff on techniques and procedures, improving overall team competency and product quality.
Blended ingredients and mixed dough, following recipes.
Measured and weighed ingredients to prepare dough for recipes.

Education

Northwestern High School

Detroit, MI

Skills

Cake decoration
Cake design
Cake decorating
Icing techniques
Icing methods
Piping techniques
Custom decoration
Decorating skills
Airbrushing techniques
Food handling safety
Inventory management

Stock rotation
Prepare orders
Time management
Multitasking
Attention to detail
Creativity
Continuous learning and adaptation
Customer service
Teamwork
Strong communication skills

Timeline