Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khanifakhon Ergasheva

Morrow,Ohio

Summary

Creative cake decorator skilled in customized designs, inventory management, and quality assurance. Committed to enhancing customer satisfaction and team collaboration. Dynamic cake decorator with a strong background in team collaboration and training staff. Expertise in inventory management and quality checks contributes to timely production and exceptional customer service. Skilled baker with background in crafting high-quality artisan and commercial baked goods. Possess strong knowledge of traditional and modern baking techniques, including fermentation processes and ingredient functionality. Demonstrated ability to innovate recipes for improved taste and nutritional value. Proven track record in increasing customer satisfaction through enhancing the variety and quality of bakery offerings.

Overview

3
3
years of professional experience

Work History

Cake Decorator

Walmart
Mason , OH
07.2024 - Current
  • Designed intricate cake decorations using various techniques to meet customer expectations.
  • Managed inventory levels of baking supplies to ensure timely production and order fulfillment.
  • Collaborated with team members to streamline cake decorating processes and improve efficiency.
  • Conducted quality checks on finished cakes to ensure adherence to company standards.
  • Maintained a clean and organized workspace to comply with sanitation regulations.
  • Trained new staff on cake decorating techniques and customer service standards.
  • Customized cake designs based on client consultations and feedback to enhance customer satisfaction.
  • Executed themed cake designs for seasonal promotions and special events.
  • Utilized various decorating tools and equipment to create visually appealing cake presentations.
  • Assessed customer orders for accuracy and provided timely updates regarding cake status.

Shift Leader

CVS Pharmacy
Landen , Ohio
08.2022 - 08.2023
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Delegated tasks to employees and monitored activities and task completion.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Education

Some College (No Degree) - Business Management

Miami University
Oxford, Ohio, OH

Skills

  • Customer service
  • Team collaboration
  • Cake design
  • Inventory management
  • Quality assurance
  • Training staff

Languages

Uzbek
Professional

Timeline

Cake Decorator

Walmart
07.2024 - Current

Shift Leader

CVS Pharmacy
08.2022 - 08.2023

Some College (No Degree) - Business Management

Miami University