Crystal Nunnery
Salemburg,NC
Summary
Dynamic Cake Decorator with a proven track record at Foodlion Grocery Store, excelling in custom cake consultations and innovative design. Adept at problem-solving and fostering customer relations, I consistently deliver exceptional service while maintaining high food safety standards. Committed to continuous learning and enhancing team performance through effective training and mentoring.
Overview
21
21
years of professional experience
Work History
Cake Decorator
Foodlion Grocery Store
Roseboro, NC
10.2021 - Current
- Decorated cakes with precision, utilizing various icing techniques and tools.
- Collaborated with team members to ensure timely completion of cake orders.
- Maintained cleanliness and organization of decorating station for efficiency.
- Assisted in developing new cake designs based on customer preferences and seasonal trends.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Managed material inventory and ordered new materials when needed.
Customer Service Manager
Walmart
Clinton, NC
02.2005 - 10.2017
- Decorated cakes with precision, utilizing various icing techniques and tools.
- Collaborated with team members to ensure timely completion of cake orders.
- Maintained cleanliness and organization of decorating station for efficiency.
- Assisted in developing new cake designs based on customer preferences and seasonal trends.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Managed material inventory and ordered new materials when needed.
Mail Carrier
USPS
Fayetteville, NC
10.2017 - 01.2021
- Delivered mail efficiently across designated routes, ensuring timely service to residents.
- Sorted and organized incoming mail using automated systems to maintain workflow efficiency.
- Maintained accurate delivery records, tracking any discrepancies or issues encountered during routes.
- Assisted in training new hires on postal regulations, safety protocols, and route navigation.
- Conducted regular vehicle inspections, reporting maintenance needs to ensure operational safety standards.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Education
High School Diploma -
Lakewood High School
Salemburg, NC06-2001
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
- Food safety
- Food production
- Continuous learning and adaptation
- Photography and presentation
- Problem-solving
- Customer service
- Customer focused
- Customer relations
- Training and mentoring
- Cash handling
- Adherence to high customer service standards
- Schedule management
- Training and coaching
- Conflict management
Timeline
Cake Decorator
Foodlion Grocery Store
10.2021 - Current
Mail Carrier
USPS
10.2017 - 01.2021
Customer Service Manager
Walmart
02.2005 - 10.2017
High School Diploma -
Lakewood High School