Passionate Cake Decorator with exquisite artistic abilities. Dedicated to maintaining food, associate and product safety. Provides premier customer service and works well with others. Experienced in icing, decorating, packaging, labeling and pricing bakery products.
Overview
13
13
years of professional experience
Work History
Cake Decorator
Food City
Kingsport, Tennessee
03.2017 - 07.2021
Designed intricate cake decorations for various occasions and themes.
Collaborated with team members to ensure timely cake production and delivery.
Managed inventory of decorating supplies and maintained organized workstations.
Trained new staff on cake decorating techniques and best practices.
Maintained cleanliness and safety standards in the bakery area consistently.
Assisted customers with cake design choices and special requests.
Utilized various decorating tools to create visually appealing designs.
Resolved customer inquiries regarding cake orders and customization options.
Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Personal Care Assistant
Kingston center assistant living
Duffield, Virginia
12.2008 - 08.2020
Assisted residents with daily living activities and personal hygiene needs.
Provided companionship and emotional support to enhance resident well-being.
Monitored and recorded vital signs for health management and care planning.
Maintained a clean and safe environment for residents at all times.
Communicated effectively with families regarding resident care updates and needs.
Trained new staff on best practices for personal care assistance techniques.
Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Deli Manager
Food Country Usa
Duffield, Virginia
11.2016 - 09.2018
Oversaw daily deli operations ensuring compliance with health and safety standards.
Managed inventory levels and ordered supplies to maintain optimal stock.
Trained and mentored staff on food preparation and customer service techniques.
Developed deli display layouts to enhance product visibility and appeal.
Implemented quality control measures to ensure freshness of products served.
Coordinated schedules for staff to ensure adequate coverage during peak hours.
Resolved customer complaints promptly to maintain high satisfaction levels.
Monitored sales trends to adjust product offerings based on customer preferences.
Trained new employees on proper food handling techniques and safety regulations.
Ordered necessary deli supplies to maintain stock levels.
Monitored daily sales reports to maximize profitability.
Supervised deli staff to ensure efficient customer service.
Resolved customer complaints in a professional manner.
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Managed daily operations of the deli including staffing, scheduling, merchandising.
Addressed employee performance issues promptly while also providing feedback and coaching as needed.
Priced and ordered food products, kitchen equipment, and food service supplies.
Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Cashier Team Lead
Get it market
Duffield, Virginia
04.2009 - 03.2018
Trained new cashiers on register operations and store policies.
Supervised cashier team to ensure efficient customer service.