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Jamie Eckrich
Oxford,IA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
36
36
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Cake Decorator
JamieCakes58
Oxford, IA
01.2021 - Current
- Collaborated with clients to design custom cakes, tailoring flavors and aesthetics to meet specific event themes.
- Designed intricate cake decorations for a variety of special occasions.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Utilized various frosting techniques to enhance cake presentations.
- Guided customers in selecting cake designs that matched their event requirements, enhancing overall satisfaction.
- Maintained cleanliness and organization in the decorating workspace.
- Oversaw inventory levels of baking supplies and tools. of baking supplies and tools for efficient operations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Executed daily operations with precision, ensuring high-quality standards in cake decoration and customer service.
Childcare Center Director
Learning Grove Academy/The Education Station
North Liberty, IA
02.2017 - 01.2021
- Developed and implemented age-appropriate curriculum for diverse learning needs.
- Fostered a safe and nurturing environment for children and families within the community.
- Supervised daily operations and staff activities in early childhood education settings.
- Coordinated staff training sessions to improve teaching techniques and ensure compliance with standards.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Ensured adherence to state regulations and licensing requirements for childcare facilities.
- Managed enrollment processes and maintained accurate student records for compliance.
- Maintained accurate records of children's attendance, health information and developmental progress.
- Communicated regularly with parents about child development and educational progress to strengthen family engagement.
- Communicated with parents and fostered strong professional relationships.
- Organized and supervised staff recruitment, training and performance management.
- Supervised staff, providing training and support to enhance teaching practices.
- Facilitated staff meetings encouraging open communication and team collaboration.
- Oversaw daily activities and programs to educate and socialize participants.
- Inspected facilities regularly to ensure cleanliness and safety requirements are met.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Enhanced understanding of codes and procedures to ensure safety to enhance learning environments.
- Trained and managed employees to foster professional skill development and enhance team effectiveness.
- Maintained and organized employee and participant records for accurate documentation. to document employee and participant information.
Service Manager
S & S Appliance /Victor Appliance
Victor, IA
02.2013 - 02.2017
- Led service staff to enhance customer satisfaction and ensure compliance with company policies.
- Supervised service team to ensure high-quality appliance repairs.
- Trained new staff on customer service standards and repair protocols.
- Addressed customer inquiries and resolved service issues promptly.
- Resolved customer complaints in a timely manner.
- Coordinated scheduling for technicians and service appointments to optimize service delivery.
- Managed inventory of appliance parts and maintained accurate records.
- Collaborated with customers to offer solutions to service needs.
- Collaborated with suppliers to source quality replacement parts for repairs.
- Implemented process improvements to streamline service operations and improve response times.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Representative
American Marketing
Coralville, Iowa
08.2012 - 02.2013
- Presented product features and benefits to prospective customers, leading to increased interest and engagement.
- Identified opportunities for cross-selling additional products and services.
- Developed strong relationships with clients to enhance customer loyalty.
- Engaged customers in conversation to accurately determine needs and requirements, enhancing sales opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers to initiate conversations, fostering a welcoming environment and building rapport.
Childcare Center Director/Owner
Lit’l Russellers Child Development Center
North Liberty, Iowa
01.1999 - 08.2012
- Managed daily operations of child development center ensuring quality care.
- Supervised daily operations of childcare programs and staff at Lit'l Russellers Center.
- Ensured compliance with state licensing and health regulations.
- Maintained compliance with state regulations and licensing requirements for childcare.
- Implemented health and safety protocols to ensure a secure environment for children.
- Implemented safety protocols to maintain a secure learning environment.
- Oversaw budget management and resource allocation efficiently.
- Oversaw budgeting and resource allocation, ensuring effective operations and enriching center activities.
- Coordinated staff training sessions, strengthening teaching methodologies and childcare techniques.
- Trained, managed and motivated employees to promote professional skill development.
- Managed staff recruitment, training, and performance evaluations.
- Supported recruitment of qualified personnel for the childcare center.
- Fostered positive relationships with children, families, and community partners.
- Communicated with parents and fostered strong professional relationships.
- Established positive relationships with parents to support children's development.
- Fostered partnerships with families to support children's social and emotional growth.
- Evaluated program effectiveness through regular assessments of educational outcomes and feedback.
- Developed age-appropriate curriculum aligned with educational standards.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Scheduled activities for children in accordance with state licensing requirements.
- Facilitated communication between teachers about curriculum changes or updates.
- Provided guidance to teachers on how to deal with behavioral issues among young children.
- Organized special events such as field trips or holiday celebrations for children at the center.
- Coordinated special events and parent engagement activities regularly.
- Addressed customer service inquiries from parents regarding children's needs from parents regarding their children's needs or experiences at the center.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Monitored compliance with state, federal and company regulations, standards and requirements.
Family Home Childcare Provider
Self
Coralville, Iowa
08.1995 - 01.1999
- Delivered physical care including diapering, feeding, bathing, and dressing to ensure children's well-being.
- Created a safe, clean environment that encouraged exploration and learning among children.
- Conducted activities that enhance social interaction among the children.
- Enhanced customer satisfaction by addressing concerns with knowledgeable, friendly service.
Lead Preschool Teacher
Handicare, Inc
Coralville, Iowa
09.1990 - 08.1995
- Facilitated daily activities that enhanced social, emotional, and cognitive development in children.
- Designed lesson plans tailored to diverse learning styles and developmental stages, fostering inclusive learning.
- Supervised classroom operations, ensuring safety and nurturing atmosphere for optimal child development.
Education
Clear Creek Amana High School
Tiffin, IASkills
- Cake design
- Inventory management
- Customer service
- Safety compliance
- Attention to detail
- Communication skills
- Design Techniques
- Quality control
- Themed cake creation
- Social media promotion
- Decorating skills
- Food safety compliance
- Professional demeanor
- Multitasking Abilities
- Self motivation
- Staff training coordination
- Service operations management
- Team building
- Record keeping
- Bookkeeping
- Operations management
- Office administration
- Business administration
- Leadership
Certification
- CPR
- 1st Aid
- Mandatory Reporting
- Universal Precautions
Affiliations
- Gardening
- Crafts
- Racing wife
- Grandmother
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$20/hr - $1000/hrTimeline
Cake Decorator
JamieCakes58
01.2021 - Current
Childcare Center Director
Learning Grove Academy/The Education Station
02.2017 - 01.2021
Service Manager
S & S Appliance /Victor Appliance
02.2013 - 02.2017
Sales Representative
American Marketing
08.2012 - 02.2013
Childcare Center Director/Owner
Lit’l Russellers Child Development Center
01.1999 - 08.2012
Family Home Childcare Provider
Self
08.1995 - 01.1999
Lead Preschool Teacher
Handicare, Inc
09.1990 - 08.1995
Clear Creek Amana High School