DeAnna Ward
Atlanta,GA
Summary
Seasoned transport professional with a proven track record at Wingz, enhancing patient satisfaction through timely, safe medical transport. Expert in defensive driving and patient care, demonstrating exceptional route planning and confidentiality compliance. Achieved notable efficiency in vehicle inspection and scheduling, underpinning a reputation for reliability and compassionate service.
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Professional driver prepared for demands of logistics industry. Known for maintaining punctual and reliable delivery schedules, contributing to operational efficiency. Valued team member with track record of collaboration and flexibility in meeting changing needs. Skilled in route planning and vehicle maintenance, with focus on safety and customer service.
Overview
18
18
years of professional experience
Work History
Non-Emergency Medical Driver
Wingz
05.2024 - Current
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
- Developed strong relationships with regular patients to foster trust in our services.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Streamlined patient pick-up and drop-off processes, making efficient use of time and minimizing delays for all parties involved.
Driver
Amazon
05.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
Box Truck Driver
The Smart Choice Logistic
04.2017 - 05.2021
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Obtained authorizations from shippers and receivers to assess invoices.
- Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
Transport Driver
F.A.R Mobile
02.2007 - 11.2014
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
- Boosted customer satisfaction through timely communication and addressing concerns promptly.
Education
Associate of Arts - Applied Psychology
Atlanta Metropolitan State College
Atlanta, GA05-2007
Skills
- Defensive driving
- Confidentiality compliance
- Scheduling appointments
- Vehicle inspection
- Patient transport
- HIPAA compliance
- City and non-city driving
- CPR certified
- OSHA certified
- 10ft-26ft Box Truck expertise
Timeline
Non-Emergency Medical Driver
Wingz
05.2024 - Current
Box Truck Driver
The Smart Choice Logistic
04.2017 - 05.2021
Driver
Amazon
05.2016 - Current
Transport Driver
F.A.R Mobile
02.2007 - 11.2014
Associate of Arts - Applied Psychology
Atlanta Metropolitan State College
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