Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Deanna White

Deltona,FL

Summary

To obtain a position where I can utilize my experience gained while working in the private aviation industry as a Customer Service Supervisor for over 17 years. Responsible for ensuring efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and industry standards.

Overview

22
22
years of professional experience

Work History

Second Grade Teacher

Volusia County Public School
08.2021 - 06.2022
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
  • Implemented classroom management improvements to enhance class morale, engagement, and positive create positive environment.
  • Built positive relationships with parents to involve families in educational process.
  • Collaborated with administrators on classroom policies, management strategies, and discipline.
  • Utilized study guides and interactive study tools to increase standardized test scores.
  • Used Microsoft Office (Word, Excel, & PowerPoint) to maintain classroom logs, communicate via email, and create visually appealing lessons.

Quality Assurance Business Administrator

Constant Aviation
01.2020 - 05.2020
  • Maintained and organized records of aircraft maintenance and logbook entries through Total FBO program.

Customer Service Supervisor

Constant Aviation
03.2017 - 01.2020
  • Performed variety of secretarial duties for Operations Manager as well as Vice President of Constant Aviation.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Excelled with attention to detail and problem-solving skills.
  • Hired, mentored, and trained new Customer Service Representatives through day to day work and problem solve with commitment to friendly service.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Performed evaluations for Customer Service employees.
  • Provided scheduling for Customer Service.
  • Managed Pilot Shop inventory and cash & credit sales.
  • Created, prepared, and delivered reports to various departments using Total FBO and Microsoft Office.
  • January 2020, following the dissolution of the FBO, I transitioned to the Quality Assurance Business Administrator position.

Customer Service Supervisor

StarPort Aviation
09.2000 - 03.2017

In March of 2017, StarPort was purchased by Constant Aviation.

Education

Bachelor of Science - Elementary Education

University of Central Florida
Oviedo

Associate Degree - undefined

Miami Dade Community College

Skills

  • Used Microsoft Office (Excel, Word, PowerPoint) since 2017
  • Detail Oriented
  • Strong Communication Skills
  • Excellent at Multitasking
  • Works well independently and with others
  • Adapts well to new situations

Affiliations

  • Constant Aviation Leadership Committee Member
  • Secretary of Starport’s Safety Committee Meetings

Timeline

Second Grade Teacher

Volusia County Public School
08.2021 - 06.2022

Quality Assurance Business Administrator

Constant Aviation
01.2020 - 05.2020

Customer Service Supervisor

Constant Aviation
03.2017 - 01.2020

Customer Service Supervisor

StarPort Aviation
09.2000 - 03.2017

Associate Degree - undefined

Miami Dade Community College

Bachelor of Science - Elementary Education

University of Central Florida
Deanna White