DaVaughn DuBose
Garfield Heights,OH
Summary
Detail-oriented with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
College Counselor
John Carroll University
07.2023 - Current
- Taught students to navigate college applications process.
- Provided support and guidance to students experiencing academic and personal troubles.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Provided financial aid counseling to enrolled and prospective students.
- Processed student employment paperwork and documents.
After School Program Coordinator
Open Doors Academy
08.2022 - 05.2023
- Organized and managed program development from conception through successful execution.
- Kept company in full compliance with established policies, legal requirements and student safety standards.
- Kept program-related data accurate, up-to-date and easily accessible through excel and onenote.
- Communicated with parents to encourage active parental participation in education.
PSS and Neurosurgical: Spine Coordinator
Cleveland Clinic
01.2021 - 08.2022
- Completed on average 45+ inbound and outbound calls per day to fulfill departmental needs.
- Successfully scheduled interdepartmental patient appointments in the Neurological Institute.
- Applied administrative knowledge and courtesy to explain procedures and services to patients with excellent customer service.
- Followed company protocols to safeguard confidentiality of patient records through Epic medical healthcare systems.
Assistant Language Teacher
Joytalk. Co. Ltd
04.2017 - 04.2020
- Designed curriculum to meet learning institution requirements and instill comprehensive knowledge of English language and culture in students.
- Facilitated learning of English using variety of instructional methods, resources and technological tools.
Education
Bachelor of Arts -
Ohio Wesleyan University
Delaware, OHSkills
- Account Management
- Interdepartmental Collaboration
- Customer Service
- Customer Relationship Management
- Problem Resolution
Linkedin Profile
www.linkedin.com/in/davaughn-dubose-a2140761
Timeline
College Counselor
John Carroll University
07.2023 - Current
After School Program Coordinator
Open Doors Academy
08.2022 - 05.2023
PSS and Neurosurgical: Spine Coordinator
Cleveland Clinic
01.2021 - 08.2022
Assistant Language Teacher
Joytalk. Co. Ltd
04.2017 - 04.2020
Bachelor of Arts -
Ohio Wesleyan University
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