Deanna Wilson
Aurora,IL
Summary
Experienced Benefits Professional with extensive experience in employee benefits and regulatory compliance. Known for strong problem-solving skills and attention to detail, successfully managing benefits processes, and ensuring employee satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Benefits Consultant
Suncast Corporation
Batavia, IL
01.2025 - 03.2026
- Assisted in administering health, wellness, and retirement plans for diverse workforce.
- Developed comprehensive records of internal processes to ensure consistency and compliance across departments.
- Partnered with payroll departments to ensure accurate processing of deductions related to employee benefit elections.
- Collaborated with HR teams to create and distribute informative materials about benefit options and enrollment procedures.
- Conducted thorough benefits audits to ensure compliance with federal, state, and local regulations.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Configured and launched enrollment modules in Dayforce, facilitating streamlined benefits processes for employees.
- Collaborated with HR team to streamline benefits enrollment processes and improve efficiency.
- Conducted benefits orientation sessions to educate new hires on program offerings.
Total Rewards Analyst
Portillo's Hot Dogs
Oak Brook, IL
07.2022 - 09.2024
- Oversaw administration of employee stock purchase plan, 401(k) plan, and non-qualified (NQ) retirement plans.
- Processed employee 401(k) contributions to ensure compliance with regulatory requirements.
- Conducted annual 401(k) audits, non discrimination testing, 5500 filing, HCE Determination, and non-qualified enrollments.
- Oversaw adherence to FMLA, ADA, HIPAA, and ERISA regulations to ensure organizational compliance.
- Analyzed discrepancies in Benefit and 401k elections, providing timely updates to HR payroll and vendor for effective record management.
- Analyzed and refined FMLA and ADA workflows to improve operational effectiveness and reduce processing time.
- Managed reconciliation processes and facilitated prompt payment of benefits invoices to maintain vendor relationships.
- Established and maintained strong connections with third-party administrators, ensuring seamless communication and collaboration.
- Conducted benefit enrollment processes, enhancing accuracy and efficiency of data management systems.
- Resolved complex employee inquiries regarding benefits, fostering positive workplace relationships.
- Educated employees on their benefit options, empowering them to make informed decisions about coverage.
- Resolved complex benefits issues, providing prompt assistance and support to employees in need.
- Ensured adherence to strict procedures for safeguarding data and planning participant confidentiality.
- Provided analytical support for special projects related to compensation adjustments and incentive programs.
- Analyzed market trends and internal data to create competitive salary structures and effective bonus programs.
Compensation Analyst
Portillo's Hot Dogs
Oak Brook, IL
09.2020 - 07.2022
- Addressed compensation-related inquiries and resolved issues by delivering comprehensive support to managers and employees.
- Analyzed compensation data to ensure alignment with market trends and internal equity.
- Developed and maintained salary structures to support organizational goals and workforce planning.
- Facilitated administration of bonus program operations.
- Conducted job evaluations and market analysis to determine appropriate pay grades for various positions.
- Provided analytical support for special projects related to compensation adjustments and incentive programs.
Senior Benefits Specialist
Portillo's Hot Dogs
Oak Brook, IL
12.2018 - 09.2020
- Managed the comprehensive tracking and processing of FMLA, STD, parental leave, state leaves, and PTO to maintain operational efficiency.
- Conducted comprehensive error reporting for Affordable Care Act compliance and facilitated timely distribution of 1095-C forms.
- Managed welfare invoice reconciliation and coordinated timely payment to maintain financial compliance.
- Improved efficiencies through developing automated systems for tracking employee leave requests.
- Conducted regular audits of benefits data, maintaining high levels of accuracy in recordkeeping.
- Oversaw disability claim processing by liaising with third-party administrators to maintain efficient operations.
- Facilitated coordination with payroll department to streamline benefits deduction and reimbursement processes.
- Served as a liaison between employees and insurance providers, advocating for fair claims processing and resolution of disputes.
- Managed open enrollment periods, ensuring timely communication and smooth transitions for employees.
- Implemented open enrollment module in Ultipro to streamline benefits enrollment processes for employees.
- Educated employees on their benefit options, empowering them to make informed decisions about coverage.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Benefits Assistant
Portillo's Hot Dogs
Oak Brook, IL
03.2005 - 12.2018
- Facilitated processing of new hire benefits enrollment paperwork in UltiPro and vendor portals.
- Created and organized educational resources to support staff participation in annual open enrollment processes.
- Oversaw organization and safeguarding of confidential employee records in compliance with privacy regulations.
- Conducted thorough audits of benefits data to identify discrepancies and make necessary corrections.
- Provided support during annual open enrollment periods, facilitating employee selection of appropriate benefit plans.
- Managed the administration of FMLA/LOA requests, ensuring compliance with company policies and federal regulations.
- Maintained accurate records of employee benefit enrollments, ensuring timely updates and adjustments as needed.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Checked employees' benefits enrollment for accuracy and inputted all data into Ultipro.
Education
Master of Science - Human Resources Management
Keller Graduate School of Management
2020
Master of Science - Business Administration
Keller Graduate School of Management
2019
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ2014
Skills
- Benefits administration
- Data analytics
- Retirement plan management
- Employee benefits expertise
- FMLA comprehension
- Employee benefits laws
- Proficient in Ultipro and Dayforce HCM
- Human resources management
- Open enrollment
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Critical thinking
- Analytical thinking
- HRIS knowledge
Timeline
Benefits Consultant
Suncast Corporation
01.2025 - 03.2026
Total Rewards Analyst
Portillo's Hot Dogs
07.2022 - 09.2024
Compensation Analyst
Portillo's Hot Dogs
09.2020 - 07.2022
Senior Benefits Specialist
Portillo's Hot Dogs
12.2018 - 09.2020
Benefits Assistant
Portillo's Hot Dogs
03.2005 - 12.2018
Master of Science - Human Resources Management
Keller Graduate School of Management
Master of Science - Business Administration
Keller Graduate School of Management
Bachelor of Science - Information Technology
University of Phoenix