Deanne Sanders Kelly
I am detail-oriented professional with proven expertise in data entry and customer service when I was a Project
Manager. Recognized for enhancing data accuracy and efficiency while managing multiple
priorities. I displayed my knowledge of Microsoft Excel and time management, consistently delivering error-free
reports and fostering client loyalty through effective communication and problem resolution.
Professional data management specialist prepared for this role. Strong background in accurate
data entry, database management, and information integrity. Skilled in collaboration, adapting
to changing needs, and ensuring reliable results. Known for attention to detail, efficient time
management, and strong organizational skills. Diligent with keen eye for
detail and precision in data management tasks. Proven ability to maintain data accuracy and
handle large volumes of information efficiently. Demonstrated expertise in utilizing office
software and strong organizational skills. Experienced with data accuracy and efficient
information processing. Uses office software and organizational skills to maintain high
standards of data management.
Work History
Project Manger
2 Years 2 Months- Completed data entry tasks with accuracy and efficiency
- Followed established procedures to enter and process data correctly
- Organized, sorted, and checked input data against original documents
- Scanned documents and saved in database to keep records of essential organizational information
- Entered data into various computer systems accurately using Microsoft Office Suite
- Verified accuracy of data entered into system to produce error-free reports
- Sorted documents and maintained organized filing process
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail
Remote Administrative
2 Years 1 Month- Monitored emails, organized inbox, and prioritized messages for supervisor
- Answered and screened calls to provide information, schedule appointments and take detailed messages
- Facilitated smooth operations with proficient data entry and document management for various projects
- Maintained a well-organized database system for improved information accessibility in daily operations
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task
- Conferred with customers by telephone, chat or email to provide information
- Completed business correspondence, transcription, and data entry
Customer Support Specialist
3 Years 4 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
Education
Associate of Science - Business Administration And Management
Skills
Certification
Data Entry Certification-Coursera/Udemy/Linkedln,Learning
Accomplishments
- Maintained an average typing speed of 60 WPM on all assignments.
Volunteer Experience
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Assisted with special events and programs.
Hobbies
Spending time with family and friends.
Volunteering time to mentor youths
Living a healthy lifestyle