Deanne Stephens
Vancouver,WA
Summary
Detail-oriented Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently. Knowledgeable about managing supplies, equipment and facilities. Pursuing new professional challenges with the opportunity to make a positive impact on laboratory operations and research success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Blood Bank/After-hours Core Lab Manager
OHSU
05.2018 - Current
- Manage daily operations and staffing of the Blood Bank and off-shift Core Laboratory (38 direct reports + 10 indirect report at clinics), regulatory responsibility for CAP, AABB, FDA and DNV, budgeting, quality and patient safety
- Plan and execute staffing and facilities changes to meet the needs of the organization
- Successfully obtained CLIA recertification for the 5 CHO laboratories and facilitated laboratory relocation at two CHO lab sites.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Streamlined workflow by designing efficient standard operating procedures for all laboratory tasks.
- Provided leadership support for 12 months to 5 remote limited service laboratories during a search for replacement leadership
Blood Bank Manager
University of WA Medical Center
01.2015 - 05.2018
- Participated in the design and implementation of an in-house multilocation Blood Bank laboratory (previously outsourced to blood supplier) in conjunction with the Seattle Cancer Care Alliance (SCCA) in support of patients at both the University of Washington Medical Center and the SCCA
- Responsible for technical operations, human resources (35 direct and 6 indirect FTE), equipment, regulatory compliance and financial performance.
Blood Bank Manager
The University of Kansas Hospital
06.2006 - 01.2015
- Managed hospital Blood Bank including staffing, regulatory and technical operations
- Maintained regulatory compliance and ensured department financial goals were met
- Opened a satellite distribution site for blood components and implemented a multidisciplinary blood management program that significantly improved patient safety, and ensured the appropriate utilization of blood products.
Technical Specialist
Centura Health
12.2005 - 05.2006
- Oversight of regulatory compliance for a group of six transfusion service laboratories, ensured appropriate resource utilization and ongoing evaluation of capital equipment throughout the six facility group
- Created all training documents, operating procedures, equipment and process validations and competencies.
Donor Testing Laboratory Manager
Bonfils Blood Center
05.2004 - 11.2005
- Managed day-to-day operations of serologic and infectious disease testing laboratories for a staff of 50+ FTE
- Responsible for the approval of operating procedures, validations and training documents
- Assured compliance with regulatory agency requirements and standards including FDA and AABB
- Prepared annual budgets, evaluated all capital expenditures, and implemented operational changes in order to ensure financial performance and in response to changes in FDA regulations.
Clinical Laboratory Manager
American Red Cross
05.2000 - 05.2004
- Oversight of lab operations for a multisite Transfusion, Coagulation and Histocompatiblity laboratories, supervised laboratory employees and all support staff while serving as a resource for complex technical issues
- Prepared and monitored financial budgets for four operating departments as well as CMS cost reporting in support of the University of Missouri renal transplant program
- Responsible for laboratory compliance with AABB, CAP, HCFA/CLIA and ASHI
- Collaborated with hospital administration, medical directors and technical staff to resolve issues and improve operational performance.
Education
Blood Bank Specialist program -
Barnes Hospital School of Blood Banking
St. Louis, MOMS Health Services Administration -
University of Kansas
B.S. Medical Technology -
St Louis University
Skills
- Fiscal Management
- Laboratory Management
- Staff Development
- Problem Resolution
- Cross-Functional Teamwork
- Process Improvement
Certification
- Specialist in Blood Banking (ASCP), 004109
- Medical Technologist (ASCP), 183692
Affiliations
- American Association of Blood Banks, Assessor, 1995 - Current
- College of American Pathologists, Inspector, 1996 - Current
- Heart of America Association of Blood Banks, Prior offices held: President, Vice President, Treasurer
- University of Kansas, CLS Program Clinical Site Coordinator/Adjunct Professor
Timeline
Blood Bank/After-hours Core Lab Manager
OHSU
05.2018 - Current
Blood Bank Manager
University of WA Medical Center
01.2015 - 05.2018
Blood Bank Manager
The University of Kansas Hospital
06.2006 - 01.2015
Technical Specialist
Centura Health
12.2005 - 05.2006
Donor Testing Laboratory Manager
Bonfils Blood Center
05.2004 - 11.2005
Clinical Laboratory Manager
American Red Cross
05.2000 - 05.2004
Blood Bank Specialist program -
Barnes Hospital School of Blood Banking
MS Health Services Administration -
University of Kansas
B.S. Medical Technology -
St Louis University