Dean Hoang
Sacramento,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
11
11
years of professional experience
Work History
Security Officer
Sky River Casino
07.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors averaging 1500 daily.
Central Division Security Supervisor
Initial Response Incorporated
01.2017 - 06.2019
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments for over 254 properties.
Customer Service Representative Manager
United States Marine Corps
01.2015 - 11.2016
- Conducted correct annotation and tracking in over 12,000 client's dependents in order to maintain all pay allowances are correctly paid.
- Facilitated and calculated reporting of all losses of dependent under client record and ensuring proper disposition insurance compensation is properly compensated to clientele.
Insurance and Retirement Security Manager
United States Marine Corps
01.2014 - 01.2016
- Maintained installation security with issuance and monitoring of access cards totaling 500 identification cards issued daily.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
Security Operations Officer
United States Marine Corps
11.2012 - 12.2013
- Conducted and completed security of assigned installation and government assets internationally totaling in $2.5 billion.
- Administered and assisted in extensive tactical training and company procedures to ensured area is properly secured of all hazardous situations.
Education
Certified - Defensinve Tactics
Awareness-Vigilance-Avoidance- Defense-Escape
Sacramento, CA10.2023
Certified - De-Escalation
Awareness-Vigilance-Avoidance- Defense-Escape
Sacramento, CA10.2023
Certified - Handcuffing
Awareness-Vigilance-Avoidance- Defense-Escape
Sacramento, CA10.2023
Certified - Cardiopulmonary Resuscitation
American Heart Association
Sacramento, CA10.2023
Certified - World Class Customer Service Course
Marine Corps Institute
Washington Navy Yard, DC04.2015
Certified - Advanced Leadership Course
Marine Corps Institute
Washington Navy Yard, DC02.2015
Certified - Intermediate Leadership Course
Marine Corps Institute
Washington Navy Yard, DC03.2014
Certified - Basic Leadership Course
Marine Corps Institute
Washington Navy Yard, DC06.2013
Skills
- Investigate Incidents
- Risk Analysis Training
- Federal and State Regulation Compliance
- Tampering Detection
- Crisis Situations
- Conflict Resolution Techniques
- Perimeter Patrol
- Administrative Duties
- Motor Vehicle Escort
- Employee and Visitor Screening
- Investigative Skills
- Security Operations Experience
Additional Information
- National Service Defense Medal
- Global War on Terrorism Medal
- Marine Corps Good Conduct Medal
- Certificate of Commendation
- Certificates of Appreciation x7
- Letters of Appreciation x25
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Security Officer
Sky River Casino
07.2023 - Current
Central Division Security Supervisor
Initial Response Incorporated
01.2017 - 06.2019
Customer Service Representative Manager
United States Marine Corps
01.2015 - 11.2016
Insurance and Retirement Security Manager
United States Marine Corps
01.2014 - 01.2016
Security Operations Officer
United States Marine Corps
11.2012 - 12.2013
Certified - Defensinve Tactics
Awareness-Vigilance-Avoidance- Defense-Escape
Certified - De-Escalation
Awareness-Vigilance-Avoidance- Defense-Escape
Certified - Handcuffing
Awareness-Vigilance-Avoidance- Defense-Escape
Certified - Cardiopulmonary Resuscitation
American Heart Association
Certified - World Class Customer Service Course
Marine Corps Institute
Certified - Advanced Leadership Course
Marine Corps Institute
Certified - Intermediate Leadership Course
Marine Corps Institute
Certified - Basic Leadership Course
Marine Corps Institute
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