Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dearah Shelton Mitchell

Calumet City,IL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

11
11
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification

Work History

Owner/Make Up Artist

Heir of Beauty Artistry
05.2015 - Current
  • Use artistic skills to enhance the beauty of clients
  • Ensure client satisfaction through consultation & great customer service.

Administrative Assistant

Trenz Beauty Academy
Chicago, IL, IL
04.2025 - 03.2026
  • Managed scheduling for staff and instructors at Trenz Beauty Academy.
  • Organized and maintained student records and confidential information.
  • Assisted in preparing classroom materials and supplies for courses.
  • Handled inquiries via phone and email with professionalism and efficiency.
  • Supported event planning for workshops and training sessions at the academy.
  • Implemented filing systems to improve document retrieval processes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Service Manager

Olive Garden
Lansing, IL
02.2022 - 04.2025
  • Manage schedules & shifts
  • Cater to guest needs quickly & efficiently
  • Train potential servers on the standards & regulations of the company
  • Tending to employee needs & request while ensuring guest satisfactory.

Education

Certificate Of Completion - Cosmetology Instructors Program

Trenz Beauty Academy
Calumet City, IL
02.2025 - 04.2025

Cosmetology License - Cosmetology

Trenz Beauty Academy
Calumet City, IL
03.2017 - 05.2018

High School Diploma -

CICS Ralph Ellison
Chicago, IL

Skills

  • Active Listening
  • Conflict Resolution
  • Organization and Time Management
  • Problem-Solving
  • Customer Service
  • Team Management

Certification

  • Cosmetology Certificate
  • Cosmetology License

Timeline

Administrative Assistant

Trenz Beauty Academy
04.2025 - 03.2026

Certificate Of Completion - Cosmetology Instructors Program

Trenz Beauty Academy
02.2025 - 04.2025

Service Manager

Olive Garden
02.2022 - 04.2025

Cosmetology License - Cosmetology

Trenz Beauty Academy
03.2017 - 05.2018

Owner/Make Up Artist

Heir of Beauty Artistry
05.2015 - Current

High School Diploma -

CICS Ralph Ellison
Dearah Shelton Mitchell