Deasia Colon
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
P10X@ 15x
Bronx, NY
01.2024 - Current
- Provided assistance with individual or small group instruction, as needed.
- Assisted teachers in preparing materials for classroom activities.
- Developed positive relationships with students, parents, faculty, staff, administrators.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Offered students personalized educational, behavioral and emotional support.
- Type data information into SESIS.
Medical Receptionist
Bronx Docs
Bronx, NY
05.2022 - 12.2023
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Epic system, familiar with ciox , fax/scan
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Call Center Representative
Bronx Docs
Bronx, NY
05.2022 - 12.2023
- assist patients during a call to schedule/re-schedule appointments
- generate electronic emblem referral
- confirm appointments
- register new patients
- send medication refill request
- verified patients insurance
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Program Aide
Bowery Residents Committee
New York, NY
01.2022 - 02.2022
- Monitored security cameras
- Answered phones and routed voicemails to respective employees.
- Maintained positive working relationship with fellow staff and management.
- Kept close eye on patients, drug usage and other materials.
- prepared meals for patients
Medical Assistant Intern
Medical Diagnostic nephrology PC
Bronx, NY
09.2021 - 10.2021
- unpaid interneship work to earn hours
- conducted EKGs, performed venipuncture
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Office Intern
Jacobi Hospital Center
The Bronx, NY
10.2017 - 01.2018
- perform filling fax documents reply to office emails and type memos for medical staff
- ensured cleanliness sanitation and maintenance of all office, exam rooms, equipment
- answered telephones and scheduled/ confirmed patients appointments
- Answered telephones and directed calls to appropriate medical or administrative staff.
Sales Associate
Aeropostale
New York, NY
07.2015 - 07.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Associate of Applied Science - Human Services
CUNY Bronx Community College
2155 University Ave06-2025
Certified Medical Assistant -
Bronx Educational Opportunity Center
The Bronx, NY06.2020
High School Diploma -
Felisa Rincon De Gautier Institute For Law And Public Policy
Bronx, NY01.2018
Skills
- Quality Assurance
- Customer Relationship Management
- Data Entry
- Complaint Resolution
- Customer Service
- Medical Terminology
- Patient Scheduling
- Verbal and Written Communication
- Student Engagement
- Special Education Support
- Relationship Building
- IEP familiarity
- Educational assistance
- Progress Monitoring
Certification
- Certified Medical Assistant, Bronx Educational Opportunity Center - 2020
Timeline
Substitute Paraprofessional
P10X@ 15x
01.2024 - Current
Medical Receptionist
Bronx Docs
05.2022 - 12.2023
Call Center Representative
Bronx Docs
05.2022 - 12.2023
Program Aide
Bowery Residents Committee
01.2022 - 02.2022
Medical Assistant Intern
Medical Diagnostic nephrology PC
09.2021 - 10.2021
Medical Office Intern
Jacobi Hospital Center
10.2017 - 01.2018
Sales Associate
Aeropostale
07.2015 - 07.2016
Associate of Applied Science - Human Services
CUNY Bronx Community College
Certified Medical Assistant -
Bronx Educational Opportunity Center
High School Diploma -
Felisa Rincon De Gautier Institute For Law And Public Policy
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