deasiah mcgee
Garland
Summary
Dynamic Enrollment Specialist with a proven track record at Cornerstone, enhancing engagement and enrollment rates through strategic outreach. Skilled in analytical reporting and strong verbal communication, I streamlined workflows and improved applicant experiences, ensuring accuracy in documentation and eligibility verification. Committed to delivering exceptional service and fostering customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
Cornerstone
Garland, TX
04.2023 - 08.2025
- Assisted in developing outreach strategies to increase engagement and enrollment rates.
- Reviewed and processed applications, maintaining accuracy in data entry and documentation.
- Coordinated communication between departments to streamline enrollment workflows and enhance applicant experience.
- Guided customers through the enrollment process for insurance or financial programs.
- verified documents and explains eligibility.
Education
High School Diploma -
Berkner LV High School
Dallas, TX05-2020
Skills
- Strong verbal communication
- Analytical reporting
- Document organization
- Mathematical proficiency
Accomplishments
- Successfully assisted 100+ clients per week with completing benefit enrollments and updating personal information.
- Helped customers understand plan options, resulting in a high enrollment satisfaction score from surveys.
- Consistently met and exceeded daily and weekly performance goals for calls, documentation, and processing times.
Certification
- CES - Certified Enrollment Specialist
- CSC - Customer Service Certification
Languages
English
Full Professional
Timeline
Enrollment Specialist
Cornerstone
04.2023 - 08.2025
High School Diploma -
Berkner LV High School