Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deatrica Vann

Plainfield,IL

Summary

Experienced onsite coordinator and registered medical assistant with 10+ years in healthcare. Skilled in communication, conflict resolution, and patient education. Organized workshops with 300+ participants, resulting in a 90% satisfaction rate, and facilitated smooth office operations, reducing scheduling conflicts by 50% in 6 months.

Overview

13
13
years of professional experience

Work History

Onsite Coordinator

Scientist That Elevate Me
10.2022 - Current
  • Organized and facilitated workshops on topics such as communication, conflict resolution, and goal setting.
  • Participated in ongoing professional development opportunities to enhance knowledge in the field of youth development.
  • Collaborated with speakers and presenters to coordinate session schedules, materials, and technology needs.

Registered Medical Assistant

Northwestern Medicine - Interventional Pain Medicine
08.2021 - Current


  • Assisted clinicians with in-office procedures.
  • Educated patients on prescribed medications, treatments, and procedures.
  • Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
  • Reviewed test results for completion and abnormalities.
  • Coordinated referrals to specialists or diagnostic services when needed.
  • Conducted patient education on wound prevention and management techniques.
  • Oversaw daily office operations and ensured smooth workflow.
  • Managed crisis situations effectively with the use of therapeutic communication skills.

Registered Medical Assistant

Northwestern Medicine - Homecare Physicians
04.2016 - 06.2019
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Registered Medical Assistant/Acting Assistant Office Manager

Hinsdale Behavioral Health
09.2012 - 03.2016
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Completed daily logs for management review.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Trained and supervised employees on office policies and procedures.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Performed wide-ranging administrative, financial and service-related functions.

Education

Registered Medical Assistant - Health And Wellness

Sanford Brown College
Hillside, IL
08.2012

Bachelor of Science (B.S.) - Health Science

Rasmussen University
Romeoville, Il
06.2026

Certification - Clinical Research Coordinator

Northwestern University Clinical And Translational
Chicago, Il
06.2024

Skills

  • Patient Care Coordination
  • Procedure Assistance
  • Meeting facilitation
  • Scheduling coordination
  • Bookkeeping
  • Financial reporting
  • Customer service
  • Business correspondence
  • Motivational leadership
  • Problem-solving aptitude
  • Record keeping
  • Event coordination
  • Interpersonal communication
  • Train employees
  • Workflow coordination
  • Process improvement
  • Scheduling and calendar management
  • Conflict resolution
  • Administration and operations

Timeline

Onsite Coordinator

Scientist That Elevate Me
10.2022 - Current

Registered Medical Assistant

Northwestern Medicine - Interventional Pain Medicine
08.2021 - Current

Registered Medical Assistant

Northwestern Medicine - Homecare Physicians
04.2016 - 06.2019

Registered Medical Assistant/Acting Assistant Office Manager

Hinsdale Behavioral Health
09.2012 - 03.2016

Registered Medical Assistant - Health And Wellness

Sanford Brown College

Bachelor of Science (B.S.) - Health Science

Rasmussen University

Certification - Clinical Research Coordinator

Northwestern University Clinical And Translational

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Deatrica Vann