Deb Fryklund
Ottawa,IL
Summary
Experience with successfully managing multiple areas- in a warehouse environment, including daily work volume, team member training, work flow monitoring, monitoring productivity goals and working on key projects. Proven leadership skills gained from managing staff at a distribution center. Highly-qualified Operation Supervisor/Manager successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard working leader with history of streamlining operations and increasing productivity.
Overview
25
25
years of professional experience
Work History
Operations Supervisor
Kenco Logistics Services
2022.06 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Area Manager
Diversified Services For Industry
2022.04 - 2022.06
- Transformed underperforming teams into productive, profitable teams.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coordinated with other district managers to actualize performance improvement strategies.
Operations Manager
Carparts.com
2020.03 - 2021.11
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Supervisor
JCWhitney/Carparts
1998.02 - 2021.11
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Completed bi-weekly payroll for 75 employees.
- All- Inbound/Outbound UAT Testing
- Instrumental in implementation of new WMS
- Responsible for monthly ship supply counts reported to accounting.
- Responsible for monitoring vendor invoices for warehouse supplies daily.
- Monitor corrugated supply and order accordingly.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Education
High School Diploma -
Richwoods High Scool
Peoria, IL05.1986
Skills
- Employee development
- Overseeing personnel
- Inventory coordination
- Management
- Safe Work Methods
- Warehouse operations/Production
- Cross-functional team management
- Delegation
- Performance improvements
- Sound judgement
Accomplishments
- Collaborated with a team of 25 to create processes, team building, customer relationships and training of new team members for the start up of the Morris Distribution Center.
- Maintained quality above 99.93% on outbound shipments, Implementation of new WMS system, worked with High Jump teams to implement new processes for labor efficiencies in the stock department redesigned staging locations for increased efficiencies.
Timeline
Operations Supervisor
Kenco Logistics Services
2022.06 - Current
Area Manager
Diversified Services For Industry
2022.04 - 2022.06
Operations Manager
Carparts.com
2020.03 - 2021.11
Operations Supervisor
JCWhitney/Carparts
1998.02 - 2021.11
High School Diploma -
Richwoods High Scool
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