Deban Carreon

45 hours/week

$47,550 per year

• Engaged in various independent contracting roles with companies such as Uber, UberEats, and Spark Driver.
• Managed financial transactions and maintained detailed earnings records.
• Enhanced customer service and problem-solving skills through daily interactions with clients, fostering positive relationships and ensuring high satisfaction levels.
• Utilized analytical tools to optimize business operations and efficiency in order to maintain profit margins and account for money spent and earned.

32 hours/week

$23,000 per year

• Provided excellent customer support as a key member of a customer service associate and lot attendant team.
• Provided customer support by addressing inquiries and assisting with service transactions. Handled customer calls and followed up with customers upon arrival to ensure satisfaction.
• Ensured lot was not at capacity and maintained count on onsite spots open. Accounted for customers returning and welcomed them upon arrival, ensuring their needs were met with exceptional service.
• Resolved customer issues with non-pickups and handled claims regarding damage requiring problem-solving skills and customer service skills to de-escalate situations, ensuring overall customer satisfaction and outcomes.