DeBario Payton
Simpsonville,SC
Summary
Proven leader and adept problem-solver, I've driven team performance and customer satisfaction at Michelin by mastering both conflict resolution and time management. My tenure as a Franchise Owner at Paytons Investments, LLC, showcases my ability to make decisive actions and communicate effectively, ensuring business excellence without compromising on service quality.
Overview
15
15
years of professional experience
Work History
Franchise Owner
Paytons Investments, LLC
06.2019 - Current
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
Production Flow Manager
Michelin Tweel
08.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Shipping/Receiving Coordinator
Michelin-Tweel
03.2014 - 08.2022
- Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.
- Maintained a safe and orderly work environment, conducting regular inspections and addressing potential hazards promptly.
- Ensured compliance with industry regulations, maintaining proper documentation for all received goods as required.
- Collaborated with purchasing department to resolve discrepancies in shipments, ensuring prompt resolution and customer satisfaction.
- Reduced shipment errors by closely monitoring incoming products and verifying accuracy with purchase orders.
- Increased operational efficiency through diligent oversight of daily tasks such as unloading trucks, checking deliveries against packing slips, categorizing merchandise accurately.
Machine Operator
Michelin- Research and Development
02.2010 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Southside High School
06.1993
Associate of Science - Business Management
Greenville Technical College
Greenville, SC05.2015
Bachelor of Science - Business Management
Strayer University, US
12.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Decision-Making
- Cross-Functional Teamwork
- Computer Skills
- Effective Communication
- Adaptability and Flexibility
- Positive Attitude
- Multitasking Abilities
- Professional and Courteous
- Negotiation and Conflict Resolution
Timeline
Production Flow Manager
Michelin Tweel
08.2023 - Current
Franchise Owner
Paytons Investments, LLC
06.2019 - Current
Shipping/Receiving Coordinator
Michelin-Tweel
03.2014 - 08.2022
Machine Operator
Michelin- Research and Development
02.2010 - 08.2023
High School Diploma -
Southside High School
Associate of Science - Business Management
Greenville Technical College
Bachelor of Science - Business Management
Strayer University, US
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