Taniya Boone
Spotsylvania,VA
Summary
Proven to excel in fast-paced environments, I leveraged strong problem-solving and teamwork skills at Bath and Body Works to enhance customer satisfaction and store efficiency. Skilled in merchandise handling and customer service, I consistently ensured quality and safety, contributing to improved productivity and a positive shopping experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Khols
Fredericksburg, VA
01.2022 - 09.2022
Packer and Loader
All In One Moving And Storage
Fredericksburg, VA
10.2023 - 10.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Retail Sales Associate
Bath and Body Works
Charlottesville, VA
05.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cook
Bonjangles
Fredericksburg, VA
01.2020 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Service Representative
GEICO
Fredericksburg, VA
08.2025 - 01.2026
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Processed policy changes and claims efficiently using GEICO's proprietary software systems.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
Education
No Degree - Criminal Justice & Forensics
Germanna Community College
Fredericksburg, VAMassaponax High School
8201 Patriot Hwy11.2023
Graduate Certificate - Nurse’s Aide
Professional Career Institute
Chesterfield, VA10.2025
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Phone Etiquette
- Interpersonal and written communication
- Merchandise Display
- Reliable and Responsible
- Ability to Lift 40 pounds
- Merchandise Receiving and Handling
Certification
CPR certification
Timeline
Customer Service Representative
GEICO
08.2025 - 01.2026
Packer and Loader
All In One Moving And Storage
10.2023 - 10.2024
Retail Sales Associate
Bath and Body Works
05.2022 - 09.2023
Retail Sales Associate
Khols
01.2022 - 09.2022
Cook
Bonjangles
01.2020 - 09.2021
Massaponax High School
No Degree - Criminal Justice & Forensics
Germanna Community College
Graduate Certificate - Nurse’s Aide
Professional Career Institute