Debra Navarro
La Quinta,CA
Summary
33 years in the Customer Service Retail Management field. Currently oversee and manage 104 employees weekly
Manage a retail store with 20k transactions weekly
Interact with customers daily, resolving issues and handling customer service
Overview
33
33
years of professional experience
1
1
Certification
Work History
Retail Management
Vons Companies
10.1991 - Current
- Mentored junior employees by sharing knowledge about best practices in retail management.
- Improved employee performance by developing and implementing comprehensive retail management training programs.
- Streamlined store operations for increased efficiency, incorporating staff training on best practices in retail management.
- Promoted continuous improvement within the organization through ongoing analysis of best practices in retail management.
Education
No Degree - WAFC
Crafton Hills College
Yucaipa, CA07.2015
WAFC - Retail Management
Cerritos College
Norwalk, CA07.2015
Skills
Customer service
Multi tasking
Problem resolution
Training
Self starter
Leader
- Retail Management
- Retail Inventory Management
- Retail Staff Management
- Organization and Time Management
- Team Management
- Time Management
- Budget Development and Management
- Incident Management
Accomplishments
WAFC Graduate 2015
- Supervised team of 104 staff members.
- Membership in the Female Leaders Diversity Group
- Retail Management Graduate
- Recognized as Top Female Executive
Certification
- WAFC Training - 2015
Timeline
Retail Management
Vons Companies
10.1991 - Current
No Degree - WAFC
Crafton Hills College
WAFC - Retail Management
Cerritos College