Debbie Dover
Morristown,TN
Summary
Licensed and certified Loan Consultant with many years of diverse experience, including consumer loans. Customer-focused professional with deep knowledge of loan standards combined with history of building strong and repeated client relationships. Committed to precise, accurate, and timely transactions with no surprises.
Overview
15
15
years of professional experience
Work History
Loan Consultant II
Lendmark Financial
Morristown, TN
12.2023 - Current
- Guided clients in navigating loan options and terms to enhance informed decision-making.
- Assessed credit applications for eligibility and risk to ensure prudent lending practices.
- Collaborated with underwriters to streamline loan approval processes, reducing turnaround time.
Medical Receptionist
US Diabetes Care
Morristown, TN
01.2023 - 12.2023
- Scheduled appointments and coordinated patient flow for efficient service delivery.
- Processed patient information and maintained accurate electronic health records.
- Greeted patients and managed front desk operations at diabetes care facility.
Magistrate/Deputy Court Clerk
Judge Doug Collins/Teresa West
Morristown, TN
03.2022 - 01.2023
- Managed arraignments, bail determinations, and plea agreements to streamline pre-trial proceedings.
- Managed court schedules, ensuring timely hearings and efficient use of resources.
- Collaborated with attorneys to enhance court operations and communication flow.
- Conducted legal research that informed case decisions and rulings.
Branch Manager
First Community Bank
Rogersville, TN
11.2011 - 02.2022
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed daily branch operations, ensuring compliance with banking regulations.
- Developed and implemented strategies for customer engagement and retention.
- Trained staff on new banking products and services, improving customer engagement.
- Facilitated team meetings focused on performance metrics and service enhancements.
- Motivated team members to reach their potential, contributing to branch profitability.
- Managed staff scheduling, hiring and training processes.
- Oversaw cash handling procedures, ensuring accuracy and security protocols were followed.
- Conducted regular performance reviews for all employees in the branch.
Education
Volunteer High School
Church Hill, TNSkills
- Loan underwriting
- Risk assessment
- Loan assessment
- Risk management
- Financial software
- Regulatory compliance
- Credit analysis
- Financial modeling
Timeline
Loan Consultant II
Lendmark Financial
12.2023 - Current
Medical Receptionist
US Diabetes Care
01.2023 - 12.2023
Magistrate/Deputy Court Clerk
Judge Doug Collins/Teresa West
03.2022 - 01.2023
Branch Manager
First Community Bank
11.2011 - 02.2022
Volunteer High School